ICT Quality Assurance Tester

Key Responsibilities

• Define and implement comprehensive QA strategies, standards, and governance frameworks for ICT systems.
• Lead end-to-end testing efforts including functional, integration, system, regression, API, and performance testing.
• Design and develop automation frameworks using tools such as Selenium, Playwright, and Robot Framework.
• Integrate automated testing into CI/CD pipelines using tools like Jenkins, GitLab, Maven, and Docker.
• Collaborate with cross-functional teams including developers, product owners, and stakeholders to ensure quality delivery.
• Manage defect lifecycle, perform root cause analysis, and drive continuous improvement initiatives.
• Ensure compliance with security, regulatory, and government standards for ICT systems.
• Establish and monitor quality metrics, KPIs, and reporting dashboards.
• Lead and mentor QA teams, promoting best practices in Agile and Scrum environments.
• Support UAT, SIT, and production releases, ensuring system stability and reliability.

Technical Skills & Tools

• Automation & Testing Tools: Selenium, Playwright, Robot Framework, Cucumber, TestNG, Appium
• API & Performance Testing: Rest Assured, JMeter
• Programming Languages: Java, Python, TypeScript
• DevOps & CI/CD: Jenkins, GitLab, Maven, Docker
• Test Management & Collaboration: JIRA, TestLink, Confluence, Bitbucket

Qualifications

• Bachelor's or Master's degree in Computer Science, Information Technology, or related field (MCA preferred).
• 10+ years of experience in software quality assurance, with at least 5 years in a leadership or specialist role.
• Strong experience in ICT systems, enterprise applications, or government platforms.
• Proven ability to design scalable automation frameworks and drive test automation adoption.
• Experience working in Agile/Scrum environments with distributed teams.