Role Overview
Responsible for delivering efficient, high‑quality accounting support to internal and external customers. This role ensures day-to-day compliance with the systems and controls established by the organization and to always ensure compliance with MAS rules on client monies account.
Key Role Accountabilities
1. Functional & Technical Expertise
- Ensure all debts are collected as soon as possible and all liabilities are settled within agreed credit terms.
- Chase overdue IBA balances due to the Company, by phone and email and report any accounts that are causing concern, or where insurers are threatening cancellation.
- Allocation of receipts from clients; ensure all cash received is matched as soon as possible.
- Setting up payments to clients, insurers and claim settlements, ensuring banking procedures have been adhered to, e.g. verifying bank details, timely banking of receipts and reconciliation of differences.
- Reconciliation and payment of underwriter accounts.
- Account query resolution including liaising with technical departments and the bank on queries raised by clients.
- Provide cover for other IBA staff if they are away.
- To produce accurate and timely management information on both a regular and ad hoc basis; assist when preparing various monthly reports e.g. helping produce and populate bespoke turnover, aged debtors and utilizing spreadsheets to provide management information from the broking software system.
- Maintenance of accurate accounting records.
- Responsible for preparing year-end audit files e.g. audit confirmations and reconciliation and audit schedules.
- Undertake any other related duties as may be reasonably required.
- Meeting internal KPI's.
- Regular liaison with other departments regarding outstanding queries, particularly cash queries.
- Ensure that all outstanding cash under query with the clients/ underwriters is chased on a weekly basis.
- Prepare and send statements of accounts in accordance with account holders requirements and/or when requested by divisions.
- Maintain accurate, comprehensive and up to date records, accessible to all parties that require them.
- Monitor client money payments to company stakeholders.
- Notify appropriate individuals of potential bad debt exposures at earliest possible stage and enlist assistance where appropriate
- Assist the Finance Director and Finance team to undertake other duties, ad hoc tasks and projects.
2. Business & Stakeholder Management
- Communicates clearly and effectively, verbally and in writing, with the ability to translate complex financial matters into simple, practical insights.
- Builds and maintains strong working relationships with internal and external stakeholders, including:
- Clients
- Underwriters
- Third‑party service provider
- Global IBA Teams
- Brokers
- BE and PPT Teams
- Collaborates effectively across teams and platforms to resolve issues and deliver outcomes.
- Demonstrates flexibility in applying skills and experience to additional or evolving responsibilities as required.
- Deep understanding of financial drivers and risks.
3. Continuous Improvement & Innovation
- Proactively identifies issues, risks, and inefficiencies, and implements effective solutions.
- Contributes to the enhancement of financial processes, controls, and reporting frameworks.
- Presents financial information, analysis, and recommendations to management in a clear, concise, and professional manner.
4. Building Self‑Insight & Relationships
- Builds and sustains strong relationships with all internal and external stakeholders through professionalism, trust, and collaboration.
Representing Price Forbes
- Champion the Price Forbes name and core values.
- Unity – we build on our own experience of innovation to push boundaries in partnership with clients.
- Accountability – we take ownership of our actions, honour our commitments, accept responsibility for our decisions, and follow through with integrity.
- Integrity – we act with honesty, transparency, and fairness in all interactions, building trust through ethical behaviour and principled decision-making.
- Quality – we are committed to delivering high standards, paying attention to detail, and continuously improving to exceed expectations.
- Represent Price Forbes with clients, agents, suppliers and other organisations.
- Any other relevant tasks that the Head of Department may from time to time require you to enact.
Compliance
- Comply with relevant legal, regulatory and compliance requirements, E&O compliance procedures and quality initiatives.
- Escalation of any potential E&O's to Compliance Officer and Executive Directors at the earliest opportunity.
- Ensure completion of all mandatory Company training and to deadline.
Your scope of duties is not restrictive and may be expanded at the company's discretion.
