About the Role
Our client, a financial services organization, is seeking an experienced HR Operations Manager to support the optimization and scaling of their HR infrastructure. A key priority for this role will be leading the identification, selection, and implementation of a new Applicant Tracking System (ATS). The successful candidate will bring strong project management expertise, a deep understanding of HR operations, and the ability to partner cross-functionally to deliver a seamless, compliant, and efficient implementation while enhancing overall HR processes.
Key Responsibilities
- Lead the end-to-end selection and implementation of a new ATS, including requirements gathering, vendor evaluation, system configuration, testing, and rollout
- Act as project lead for HR operations initiatives, managing timelines, stakeholders, risks, and deliverables
- Optimize and manage core HR operations, including onboarding, offboarding, employee lifecycle processes, and HR administration
- Oversee HR systems and tools (HRIS, payroll, benefits platforms), ensuring data integrity and process efficiency
- Ensure compliance with employment laws, regulatory standards, and internal policies, particularly within a financial services environment
- Develop, document, and maintain HR policies, procedures, and standard operating processes
- Partner closely with Talent Acquisition, IT, Finance, and external vendors to ensure system alignment and integration
- Manage benefits administration and support employee inquiries with a high level of service
- Track and analyze HR metrics to identify trends, risks, and opportunities for improvement
- Support audits, reporting requirements, and risk management initiatives
Required Qualifications
- 5-10 years of HR experience with a strong focus on HR operations and systems
- Proven experience leading HR system implementations, ideally including ATS selection and rollout
- Strong project management capabilities, including planning, execution, and stakeholder management
- Solid understanding of HR compliance and regulatory requirements within financial services or similarly regulated environments
- Experience managing HRIS platforms, payroll, and benefits administration
- Excellent organizational, problem-solving, and communication skills
Preferred Qualifications
- Experience working in financial services, banking, insurance, or other regulated industries
- Bachelor's degree in HR, Business Administration, or a related field
- HR or project management certifications (e.g., SHRM, CIPD, PMP, PRINCE2)
- Experience managing vendors and third-party system providers
Key Attributes
- Highly organized and delivery-focused
- Confident project leader with attention to detail
- Process-driven and improvement-oriented
- Trusted partner with strong stakeholder management skills
- Discreet and comfortable handling sensitive information
What We Offer
- Competitive compensation (Salary range between 7,000SGD/month to 12,000SGD/month depending on experience)
- Opportunity to lead a high-impact HR transformation initiative
- Collaborative, professional work environment
- Potential for extended or additional HR operations projects
How to Apply
Please submit your resume along with a brief summary of your experience leading HR systems or ATS implementations.
