Be Extraordinary.
At Jack Morton, we manifest culture for our clients, people and the communities. It's the future of marketing and there's nothing passive or predictable about it. We promise every day will be extraordinary because we believe in being extraordinary.
We take care of each other, as much as we take care of business. We marvel in each other's uniqueness and revel in what each of us brings to the human potluck that is Jack.
So, if you want to help shape the future of an entire industry, you are just who we are looking for! If you feel work, and the people you work with, can be extraordinary, let's chat. We're Jack, and we can't wait to meet you.
That brings us to you!
As HR Operations Manager, you will oversee the daily, end to end transactional functions of HR ensuring efficient, compliant and updated processes are in place and in practice. This role will be reporting into our People & Culture Director.
What you'll be doing
- Responsible for employee data, profile set up and file management processes across all related databases
- Prepare offer letters and contracts for all employees
- Process new joiner references and/or background checks where necessary
- Produce documentation required for employees throughout the employee lifecycle (e.g. compensation, contractual changes, leaves of absence, employment verifications, SPR applications, etc.) and for ex-employees where required
- Manage work and dependent passes related matters (applications, renewals, cancellations) and any liaison with the Ministry of Manpower
- Prepare responses to all government surveys and submissions
- Responsible for benefits administration and enrolment (insurance, medical, etc) and leave portal management (leave assignments and adjustments)
- Track and produce monthly reports on new joiners, leavers, leaves of absence, probation, anniversaries
- Support TA process as necessary, maintain JD database, post roles on platforms and support interview arrangements
- Manage outsourced payroll provider and pay cycles
- Monitoring the HR inbox and acting as first line of contact for employees on payroll and compliance related matters, dealing with queries and escalating as appropriate
- Ensure audit compliance
- Support L&D initiatives
- Keep up to date with the employment law landscape and the impact to any HR administration, making recommendations as required
- Build and maintain effective relationships to support all stakeholders
- Contribute to the continuous improvement of the HR functions, suggest improvements to processes to ensure they are simplified, streamlined and efficient
The person we are looking for, would ideally have
- 4 years of relevant HR experience in a fast paced and dynamic environment
- Excellent administration and organisational skills with a high level of accuracy, able to meet strict and often tight deadlines
- Ability to work collaboratively, transparently and fast within a small team
- Pragmatic can do, can learn attitude with a focus on task completion
- Creative and curious, challenges processes, looks for enhancements, efficiencies and improvements
- Possess good understanding of employment laws
- Proficient in MS word, excel and powerpoint
Equal Employment Opportunity
Jack Morton is proud to be an equal opportunity employer. Jack Morton is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.
