Human Resources Manager, South-East Asia & Australia

Position

This job contributes to company success through supporting full spectrum of HR activities, including but not limited to talent acquisition & retention, performance management, compensation and benefits administration, employee relations for South-East Asia and Australia region to ensure a positive employee experience.

This role will aim to support and implement HR processes and to setup HR operations standards in each of the responsible market.

Job Responsibilities

Responsibilities include but are not limited to the following:

Talent Acquisition & Retention

• Manage end-to-end talent acquisition and retention process for the market.
• Propose recruitment channels, overseeing the recruitment and selection process, providing management with effective recruitment solutions in a cost-effective manner.
• Work closely with line managers to identify the right talents and develop a talent pool for future pipeline.
• Handle staff onboarding and orientation ensuring all new joiners are equipped with necessary company information.
  
  

Compensation & Benefits Administration

• Ensure C&B policy and practices are implemented in each market properly and comply with local laws and regulations.
• Support monthly payroll, sales commission and incentives calculation and validation.
• Handle employee benefits and pension administration in local market as needed.
  
  

Organizational Development and Employee Engagement

• Responsible for conducting new joiner induction and onboarding.
• Evaluate and identify skill gaps of employees, align with regional team on talent assessment and mapping and to implement effective development actions.
• Ensure proper communication and feedback channel is developed, formal and informal, between company and employees. Able to identify issues and opportunities to improve the engagement level of staff.
• Organize staff activities such as employee gathering, birthday celebration, annual party to improve overall morale and engagement level of the team.
• Support global and regional initiatives regarding Diversity & Inclusion, CSR and internal employee communication.
  
  

HR Reporting

• Preparation of various HR reports as required by management such as headcount report, cost analysis and turnover analysis as required.
• Manage HR personnel records/files in a timely and accurate manner.
• Follow-up on procedures upon completion of probation and changes of employment status such as transfer, promotion, etc. with proper documentation.
• Ensure HR information is up-to-date including employee list and organization charts at all times and readily accessible as required.
  
  

Employee Relations

• Responsible for addressing and resolving employee relations matters in a timely and impartial manner, ensuring all concerns are managed in accordance with local laws and internal policies to promote a fair and respectful work environment.
• Manage and resolve employee litigation matters in strict compliance with the local employment laws.
  
  

Requirements:

• Degree holder in HRM or related disciplines is preferred.
• Minimum 10 years relevant HR experience.
• Hands-on HR experience in recruitment, compensation and benefits, performance management and employee engagement.
• Solid experience and exposure working in the South-East Asia and Australia markets.
• Experience working in luxury retail or retail industry is preferred.
• Well versed in local labor regulations in the responsible markets.
• Able to work independently and be multi-tasking.
• Attention to details, well organized with good analytical skill and numerical sense.
• Ability to work in a fast-paced and changing environment.
• Good interpersonal and communication skills.
• Flexible and be able to work under pressure and handle ambiguity.
• Proficient in English.
• Proficient in Microsoft office including Excel and PowerPoint.