Employee Relations
- Act as the primary point of contact for employee (Retail Front End) inquiries and concerns.
- Address and resolve employee issues and conflicts in a fair and timely manner.
- Facilitate employee engagement activities and initiatives.
- Support performance management processes and provide guidance on disciplinary actions.
- Support full HR Operations within the retail function
- Communicate, educate and ensure smooth execution of HR SOPs and policies
- Conduct weekly/ monthly store visits to build employee relations & ensure compliance
Recruitment
- Manage the end-to-end recruitment process, including job postings, candidate sourcing, screening, interviewing, and offer management.
- Collaborate with hiring managers to understand staffing needs and create job descriptions.
- Maintain and build relationships with recruitment agencies and job boards.
- Evaluate, ascertain talent suitability and work on reference checks
Compensation and Benefits Administration
- Prepare salary proposals for newly hired Retail Employees
- Ensure all Employee relation is within Union's guidelines and agreement (CA)
- Medical administration registration, deregistration, claims, processing and coordination with medical partners
- HR Administration within the allocated area including HR letter writing
- Maintain GHR with updated records, i.e. transfer, termination, changes of status
Payroll
- Manage payroll processing, including new hires, termination, OT Computation, allowances, deductions, salary recovery, leave and benefits administration, employee claims etc.
- Preparation and submission of income tax clearance (IR21) for work pass holder
- Prepare and submission of CPF, IR8A, government paid claim.
- Ensure employee data accuracy and process control improvements
- Preparation of Payroll report and brand billing.
- Submission of Government Survey and attend to auditor on the yearly audit exercise.
- Maintain payroll best practices to improve efficiency and processes.
- Involve in HR initiatives and HR Projects.
- To perform ad-hoc duties as per assigned.
Other Administrative Duties
- Work pass Application & Terminations with repatriation admin
- Any other HR duties as assigned
Requirement
- Minimum 1 -3 years of work experience in HR Generalist role
- Minimum a Diploma in HRM or Administration
- Able to multi tasks and has good organizational skills
