Human Resource Manager & Retail Operations Manager (Minimart)

Job Description

We are seeking a responsible and experienced Human Resource Manager & Retail Operations Manager to support the daily operations of our minimart outlets while managing the company's HR functions.

The candidate will oversee staff recruitment, manpower planning, and employee management, while also ensuring smooth shop operations, sales performance, and customer service standards across our minimart outlets.

This role is suitable for someone who understands retail operations and team management and can help build a strong workforce to support the company's growth.

Key Responsibilities

Human Resource Management

• Manage full spectrum of HR functions including recruitment, onboarding, and staff records

• Handle work pass applications (WP, S Pass, EP) and MOM compliance

• Develop and implement HR policies and staff guidelines

• Manage employee relations, performance evaluation, and disciplinary matters

• Coordinate training and staff development programs

Retail & Shop Operations

• Oversee daily minimart shop operations

• Manage store staff scheduling and manpower planning

• Ensure good customer service and store cleanliness

• Monitor sales performance and product display

• Support inventory control and stock management

• Work closely with shop supervisors to improve sales and efficiency

Requirements

• Diploma or Degree in Business Administration, Human Resource, Retail Management, or related field

• 3-5 years experience in HR or retail management

• Familiar with Singapore MOM regulations and work pass application

• Experience in retail, supermarket, or minimart operations is an advantage

• Strong leadership and team management skills

• Good communication and problem-solving abilities

• Able to work in a fast-paced retail environment