Key Responsibilities
Business Analysis & Requirements Management
- Engage stakeholders to gather and translate business needs into detailed functional and technical specifications
- Produce structured documentation including BRD, FRD, user stories, and process flows
- Analyze impact of system changes across interconnected platforms
System Integration & Data Flow
- Work closely with technical teams to support integration between HR systems and enterprise platforms
- Understand and document data flows, interfaces, and dependencies across systems
- Support integration design discussions, including API, middleware, and batch interfaces
System Enhancements & Delivery
- Drive system improvements and configuration changes within HR platforms such as SAP SuccessFactors
- Collaborate with developers to ensure accurate interpretation and implementation of requirements
- Support defect analysis, root cause investigation, and resolution
Testing & Implementation
- Lead and coordinate User Acceptance Testing (UAT), ensuring full coverage of business scenarios
- Validate system behavior against requirements and integration points
- Support deployment, post-go-live stabilization, and continuous improvement
Stakeholder & Vendor Management
- Act as the key interface between business users, IT teams, and external vendors
- Facilitate alignment across multiple stakeholders in a fast-paced environment
- Provide structured updates on progress, risks, and dependencies
Requirements
Experience
- Minimum 5 years of experience as a Business Analyst in IT or system-focused roles
- Proven experience supporting HR systems such as SAP SuccessFactors
- Hands-on involvement in system integration, enhancements, and UAT cycles
Technical & Functional Skills
- Strong understanding of system integration concepts, data flow, and dependencies
- Exposure to integration tools or platforms (e.g. SAP CPI, APIs, middleware)
- Familiarity with HR modules such as Employee Central, Recruiting, or Performance
- Ability to interpret technical designs and engage effectively with engineering teams
Core Competencies
- Strong documentation skills with structured and detail-oriented approach
- Analytical mindset with ability to translate business needs into technical solutions
- Effective communication across both business and technical stakeholders
- Experience working in Agile or Waterfall delivery environments
Nice to Have
- Experience in large-scale enterprise system implementations
- Exposure to cloud-based HR platforms and integration ecosystems
- Certifications in Business Analysis or HR systems
