HR Operations Executive / Senior HR Operations Executive

The HR Operations Executive / Senior HR Operations Executive is responsible for managing end-to-end human resources functions for the Food & Beverage (F&B) operations, while also providing administrative and operational support to the F&B team. This role ensures compliance with statutory requirements, smooth HR operations across outlets, and timely reporting and coordination with internal and regional stakeholders.

Job Responsibilities

1. Talent Management

. Support recruitment initiatives to attract suitable candidates for F&B operations.

. Coordinate the full hiring process from interviews to onboarding.

. Manage the full employee lifecycle from onboarding to offboarding.

. Execute in performance appraisal exercises.

. Coordinate training and development initiatives for the staff when required.

2. Payroll Administration

. Ensure accurate and timely payroll processing, including IR8A and IR21 submissions where applicable.

. Handle payroll-related queries professionally and promptly.

. Review, improve, and streamline payroll process to enhance accuracy, efficiency, and compliance.

. Prepare and submit monthly payroll projections and reports to the Finance team.

. Stay updated on employment regulations and compliance requirements to mitigate risks.

3. Benefits & Leave Administration

. Oversee leave administration, including monitoring leave balances.

. Administer employee benefits such as medical insurance claims and travel insurance.

. Assist employees with benefits-related enquiries and enrolments.

4. MOM & Compliance Matters

. Manage MOM-related matters, including work pass applications, renewals, cancellations, and compliance requirements.

. Ensure timely and accurate submission of government surveys and statutory reports.

. Assist in drafting and updating HR policies, internal memos, and HR-related documentation.

5. HR Business Partnering (F&B)

. Collaborate closely with F&B outlet managers and Head of Department (HOD) to address manpower needs and operational challenges.

. Partner with the stakeholders on workforce planning and employee engagements initiative.

. Provide HR advisory support on policies, practices, and people management matters.

. Manage employee relations matters, including managing grievances, investigations and disciplinary processes.

6. F&B Reporting & Administrative Support

. Consolidate and submit daily sales reports for F&B outlets to the Hong Kong (HK) office.

. Compile and process invoices related to F&B operations.

. Coordinate and consolidate monthly reports from Heads of Department (HODs) and ensure submission by the 15th of each month.

. Provide flight booking arrangements and other administrative support as required for the F&B team.

7. Any other ad-hoc duties assigned.

Pre-Requisites

i) Diploma in HRM, Business Administration or related disciplines.

ii) At least 3-5 years of relevant experience in the F&B industry.

iii) Strong knowledge of Singapore employment laws and MOM regulations especially with work pass processing.

iv) Experience in F&B payroll processing and HR operations.

v) Good organizational skills with the ability to manage multiple priorities in a fast-paced F&B environment.

vi) Proficient in Excel, Words and HR systems.

vii) Strong communication and stakeholder management skills.

viii) Strong team player with excellent interpersonal skills.

ix) Pro-active, versatile, and highly independent with a positive working attitude.

x) Able to start work immediately will be an advantage.

Please note that only shortlisted candidates will be notified. Thank you for your interest.