HR Operation

Exp: 0-2 years

Work Mode: WFO

About the Role

• Manage end-to-end onboarding process, including candidate and stakeholder communication, interview scheduling, and mobility-related tasks (e.g. travel reimbursements).

• Support recruitment lifecycle activities such as pre-onboarding, onboarding, background screening, document management to ensure compliance with government regulations.

• Scheduling, rescheduling of the interviews, both face to face and zoom.

• Coordination with the candidates and the hiring managers

• Handle HR transactions and requests using systems like Workday, SAP, ServiceNow, and Paradox, ensuring accuracy and timeliness.

• Respond to queries via ServiceNow, email, and calls, using the knowledge base to resolve issues and escalate when needed.

• Maintain and update candidate and organizational records in HR systems.

• Collaborate with Talent Acquisition, Mobility, and other Centers of Excellence to ensure smooth HR operations.

• Prepare employment documents for candidates, including employment agreements, amendments letter and other related documents

• Provide feedback on process gaps and suggest improvements.

• Regularly update standard operating procedures and contribute to the knowledge base.

• Escalate incidents proactively using the escalation matrix.

• Provide inputs to supervisors or managers regarding changes or improvements.

Requirement:

• Bachelors degree in Human Resources, Business Administration, or a related field.

• At least 2 years of experience in HR operations, shared services or recruitment services preferred.

• Position open to fresh graduates who possesses interest in this field.

• Familiarity with HR systems such as Workday, SAP, ServiceNow, or Paradox will be an added advantage.

• Strong communication and coordination skills.

• Attention to detail and ability to manage multiple tasks efficiently.

• Team player with a proactive and solution-oriented mindset.