ROLE OVERVIEW
The Assistant HR Manager / HR Manager supports the full spectrum of HR operations and acts as akey partner to business leaders and employees. This role covers recruitment, onboarding, employee relations, performance management, learning & development coordination, HR policy administration, payroll coordination, HR compliance, and HR analytics. The ideal candidate is a hands-on HR generalistwho is organized, people-centric, and comfortable working across office and site environments.
KEY RESPONSIBILITIES
Recruitment & Onboarding
- Manage end-to-end Recruitment: job postings, screening, interviewing, offers, and background checks.
- Coordinate onboarding, orientation, and probation reviews to ensure a strong new hire experience.
HR Operations & Employee Lifecycle
- Maintain accurate employee records, contracts, and HRIS data integrity.
- Administer benefits, leave, and employee movements (transfers, promotions, exits).
Employee Relations
- Serve as first point-of-contact for HR queries provide guidance on policies and procedures.
- Support investigations, grievance handling, and disciplinary processes, escalating as required.
Performance & Development
- Coordinate performance review cycles, goal-setting, and calibration sessions.
- Support learning & development plans, training logistics, and compliance training tracking.
Compensation, Payroll & Benefits (Coordination)
- Liaise with Finance/payroll personnel on monthly payroll inputs (new hires, variable pay, overtime, allowances, deductions).
- Support annual compensation cycles and benefits renewals/enrollment.
Policies, Compliance & Audit
- Ensure HR practices comply with applicable employment laws and internal policies.
- Prepare documentation for audits and drive continuous process improvements.
HRIS, Reporting & Analytics
- Maintain HRIS accuracy generate regular HR reports and dashboards (headcount, turnover, leave, training).
- Provide insights to support workforce planning and decision-making.
Culture & Engagement
- Coordinate engagement initiatives, recognition programs, and employee communications.
- Support wellness and office recreation activities as applicable.
Projects & Change
- Assist with HR projects (policy reviews, digitization, vendor transitions, SOPs).
- Support change management and HR communications for new initiatives.
Contract staff at site
- Assist in overseeing HR administration for contract staff working at the site.
- Assist in overseeing the calculation of the man-hour rate calculation, offering, and negotiation with the client.
QUALIFICATIONS & EXPERIENCE
- Bachelor's degree in human resources, business administration, or a related field.
- 3-6 years of progressive HR generalist experience (exposure to multi-site or project-based environments is an advantage)
- Proven experience handling contract/contingent workforce and site operations preferred.
- Working knowledge of employment laws and HR best practices is recommended.
- Proficient in MS Office and HRIS platforms (e.g., e-HR Frontier).
- Strong interpersonal, stakeholder management, and conflict resolution skills.
- High attention to detail, confidentiality, and a process-improvement mindset.
- Willingness to travel to sites periodically as needed.
- Experience working in an employment agency or manpower agency is highly recommended
KEY COMPETENCIES
- Business partnering & stakeholder management
- Problem-solving & sound judgment
- Communication (verbal and written)
- Organization & time management
- Data accuracy and HR reporting
- Adaptability in fast-paced, dynamic environments
