HR Intern

Primary Responsibilities

As a Heartist Intern with the People & Culture team, you will support the delivery of a seamless employee experience while gaining hands-on exposure to HR operations in a luxury hospitality environment.

Key responsibilities include:

• Support daily HR operations including personnel filing, data entry, and document management

• Assist in onboarding activities such as new joiner documentation, orientation preparation, and induction coordination

• Support learning & development initiatives, including training administration, attendance tracking, and records update

• Assist in recruitment activities such as interview scheduling and candidate coordination

• Support employee engagement activities, staff events, and internal communications

• Maintain HR systems and ensure data accuracy and confidentiality

• Provide general administrative support to the Talent & Culture team as required

Learning Exposure

The internship provides exposure to:

• HR operations within an Accor luxury brand environment

• Sofitel brand culture, service rituals, and Heartist journey

• Learning & development administration and training compliance

• Recruitment, onboarding, and employee experience processes

Requirements

• Undergraduate or diploma student pursuing Human Resources, Business Administration, Hospitality Management, or related fields

• Strong interest in Human Resources and hospitality industry

• Good interpersonal and communication skills

• Organized, detail-oriented, and able to handle confidential information

• Proficient in Microsoft Office (Word, Excel, PowerPoint)

• Positive attitude, willingness to learn, and team player

Internship Duration

• Minimum 6 months

• Full-time internship preferred