A.STAR Human Resource (HR) Division's vision is to develop all staff to their fullest potential and to help them make meaningful contributions to the organisation and to Singapore. A.STAR HR aspires to provide valued HR services to attract, develop, motivate and retain the best talent to help A.STAR achieve its mission. The HR Division comprises of Recruitment, Planning & Policy, Analytics & Transformation, HR Operations, Talent Management, People Development & Planning Office and HR Partners departments. As a member of the HR Analytics & Transformation (HRAT) team, you will help reimagine how HR delivers value to A.STAR. Through data, systems, and human-centred design, you will shape next-generation HR processes and digital tools that empower employees, streamline operations, and drive evidence-based workforce decisions across the organisation. This role works closely with HR departments, ITSS Division, and other business stakeholders to enhance HR systems, simplify workflows, and design technology-enabled solutions that support A.STAR's mission of attracting, developing, and retaining top scientific and corporate talent.
Key Roles and Responsibilities
HR Systems & Solution Design
Lead and support requirements gathering to understand HR business needs and dependencies. Translate needs into clear functional/non-functional requirements. Evaluate and propose HR Tech solutions (in-house or outsourced) that are user-centric, AI-driven, and aim for zero manual entries.
Process Re-engineering and Service Design - Apply design thinking to identify pain points, map user journeys, and co-create solutions.
- Review existing HR processes and systems to identify opportunities for improvements and where AI or automation can reduce touchpoints to improve user experience.
Digital Implementation & Testing - Participate in end-to-end testing and ensure user-centric workflows.
- Conduct change management through presentations, user guidance, and SOP updates.
- Support AI-enabled features and ensuring users understand new AI-driven workflows
Automation & Digitalisation - Develop digital workflows using tools like Power Automate, Python, Power Apps, Microsoft Forms.
- Propose AI-driven solutions, including integrating AI Agents, generative AI Prompts, and LLM-powered components.
- Maintain and improve existing automation scripts and tools.
Data, Reporting & Insights - Build and maintain dashboards using Tableau and Power BI.
- Partner with stakeholders to define reporting needs and deliver meaningful visualisations.
- Leverage AI-assisted analytics to derive trends and automate insights to support decision making.
Stakeholder Management - Present confidently to large groups and communicate complex ideas clearly.
- Manage diverse stakeholders across HR, business units, and partner teams.
- Liaise with external vendors to oversee solution delivery, timelines, and performance.
Qualifications & Experience - Degree in Computer Science, Information Systems, Engineering, or related field.
- Minimum 3 years experience in business analysis, HR/enterprise systems solutioning, or digital process transformation.
- Hands-on involvement in at least one full software development lifecycle (preferably Agile).
- Experience with vendors, IT partners, or service delivery teams.
- Experience in applying AI use cases within HR such as Agentic AI, AI Chatbots and understanding the LLM architecture to configure context-filtering mechanisms.
Competencies - Strong analytical thinking, problem-solving, and conceptualization skills.
- Excellent communication and presentation skills.
- Ability to influence and engage stakeholders at multiple levels.
- Strong initiative and independence in a fast-paced environment.
- Collaborative, adaptable, and committed to continuous improvement.
- Curiosity about emerging AI technologies and ability to translate AI capabilities into practical HR use cases.
|
