Job Description

Role Description

These roles help organisations manage employee matters, improve HR practices, and plan for workforce needs. They work with managers, employees, and specialist HR teams to resolve issues fairly, apply policies consistently, and track whether changes improve how HR services are delivered.

The HR Advisor guides managers and employees on policies, absence, performance, and workplace concerns, documenting cases and escalating complex matters. The HR Consultant assesses workforce or organisational challenges, recommends changes to HR policies or processes, and helps clients implement and evaluate those changes. The HR Manager leads day-to-day HR operations, oversees priorities across recruitment, employee relations, and performance management, and advises leaders on staffing needs and organisational change.

Qualifications

Degree or diploma in Human Resources, Business Administration, Organisational Psychology, or a related field, or equivalent practical experience.
Experience in HR advisory, HR consulting, or HR management relevant to the position.
Understanding of employee lifecycle processes, workplace policies, and applicable employment requirements.
Familiarity with HR information systems and the ability to interpret workforce data such as headcount, absence, and turnover.
For advisor roles, experience coaching managers, handling sensitive employee matters, and keeping clear case records.
For consulting roles, experience assessing HR practices, facilitating stakeholder discussions, and developing recommendations with measurable outcomes.
For manager roles, experience leading an HR team, setting service priorities, and advising leaders on workforce planning and organisational change.
Clear communication and sound judgement when handling confidential information, resolving competing priorities, and escalating sensitive matters.