Housekeeping Supervisor

Job Description & Requirements

The Housekeeping Supervisor is responsible for supervising daily housekeeping operations to ensure guest rooms and public areas are clean, well-maintained, and presented to hotel standards. The role leads room attendants and public area attendants, inspects work quality, manages schedules, supports training, and helps maintain a safe and efficient housekeeping operation

Key Responsibilities

• Supervise and coordinate the daily work of housekeeping staff

• Inspect guest rooms, corridors, public areas, and back-of-house areas to ensure cleanliness and standards are met

• Assign duties, prepare shift schedules, and arrange coverage for absences

• Train, coach, and motivate housekeeping team members

• Monitor staff performance and provide feedback, guidance, and corrective action when needed

• Ensure proper use of cleaning supplies, chemicals, and equipment

• Maintain stock levels of linens, amenities, and housekeeping supplies

• Respond to guest requests and complaints promptly and professionally

• Coordinate with front office, engineering, and other departments on room status and maintenance issues

• Ensure compliance with safety, sanitation, and hygiene procedures

• Assist with lost and found handling, deep cleaning projects, and room inventory control.