Housekeeping Attendant

The Housekeeping Attendant plays a crucial role in maintaining cleanliness, hygiene, and overall tidiness in guest rooms and public areas of the hotel.

Key Responsibilities:

Room Maintenance:

. Clean and tidy guest rooms, including making beds, changing linens, and replenishing amenities

. Ensure all surfaces, furniture, and fixtures are dusted and sanitized

Public Areas:

. Clean and maintain the cleanliness of public areas, such as lobbies, corridors, and restrooms

. Vacuum, sweep, and mop floors as needed

Stock Replenishment:

. Ensure that all necessary supplies, such as towels, toiletries, and linens, are well-stocked in guest rooms

. Report any shortages or defects in supplies to the Housekeeping Supervisor

Laundry Coverage:

. Cover laundry duty, including the meticulous collection and delivery of guest laundry

. Conduct a thorough count of soiled linen and ensure the efficient distribution of freshly cleaned linen to uphold the highest standards of guest satisfaction

Guest Interaction:

. Interact with guests in a courteous and professional manner when encountered

. Respond promptly to guest requests for additional items or services

Equipment Maintenance:

. Properly use and maintain housekeeping equipment, including vacuum cleaners and cleaning tools

. Report any malfunctioning equipment to the maintenance department

Defect Identification:

. Identify and report any defects, damages, or maintenance issues in guest rooms or public areas

. Report any lost and found items to the Housekeeping Supervisor

Security and Confidentiality:

. Adhere to security and confidentiality policies when entering guest rooms or handling personal belongings

. Respect guest privacy and confidentiality

Safety Compliance:

. Follow safety procedures and guidelines to ensure a safe working environment

. Report any safety hazards or concerns to the Housekeeping Supervisor

Shift Reporting:

. Provide shift reports to the Housekeeping Supervisor, highlighting completed tasks and any outstanding issues

Team Collaboration:

. Collaborate with other housekeeping staff and departments to ensure a coordinated and efficient workflow

Qualifications and Requirements:

. No experience required but previous experience in housekeeping or a similar role is advantageous

. Physical fitness and stamina to perform manual tasks and stand for extended periods

. Attention to detail and a strong work ethic

. Ability to work independently and as part of a team

. Excellent time management and organizational skills

. Understanding of safety and hygiene standards

. Good communication skills

. Flexibility to work in shifts, including weekends and holidays

. Able to start work immediately or short notice will be an advantage

We welcome walk-in from Monday - Friday, 0900hrs - 1800hrs