Hotel Housekeeping Supervisor

Staff Management & Scheduling

• Assign daily cleaning tasks and room sections to room attendants.

• Create staff work schedules, manage shift replacements, and track attendance.

• Conduct daily team briefings to review VIP arrivals, special requests, and priorities.

• Train new hires and provide ongoing refresher training on cleaning protocols and equipment use

Quality Control & Inspections

• Inspect guest rooms, hallways, and public areas using strict quality checklists.
• Ensure all areas comply with health, hygiene, and safety regulations.
• Report maintenance defects-like broken fixtures or plumbing issues-to the engineering department and follow up on repairs.
• Step in to clean rooms or assist the team directly during severe staff shortages

Quality Control & Inspections

• Inspect guest rooms, hallways, and public areas using strict quality checklists.

• Ensure all areas comply with health, hygiene, and safety regulations.

• Report maintenance defects-like broken fixtures or plumbing issues-to the engineering department and follow up on repairs.

• Step in to clean rooms or assist the team directly during severe staff shortages

Inventory & Logistics

• Monitor par stock levels for linens, towels, guest amenities, and cleaning chemicals.
• Conduct regular inventory counts and submit supply orders as needed.
• Distribute equipment and supplies to staff at the start of shifts.
• Manage lost and found items according to hotel policy

Guest Relations & Administration

• Respond to guest complaints regarding housekeeping services and resolve issues quickly.
• Coordinate room status updates (clean, dirty, or inspected) with the front desk in real-time.

Interested Applicants

Please send your application/resume to:

Email: [Confidential Information]
Contact / WhatsApp: 9866 8908