Hospitality Operations Manager (Food Services)

Job Highlights

• Located at West

• Basic up to $6,300

• 5-day work week (Mon-Sun rostered)

• AWS and Performance Bonus

About the Role

You will play a key leadership role in managing food service operations within a large institutional healthcare environment, ensuring quality, safety, efficiency, and service excellence for patients, staff, and catering services.

Key Responsibilities

Operations Management

• Oversee daily food service operations including control room, store, catering, dishing, and assembly

• Work closely with the Executive Chef and production team on inpatient, staff, and catering meals

• Ensure smooth coordination between kitchen operations and administrative functions

Manpower & Vendor Management

• Manage manpower hiring, deployment, and mobilisation

• Oversee food service contracts and monitor vendor performance to ensure compliance

• Conduct monthly payment checks for stewarding services

Safety, Quality & Compliance

• Manage food safety, workplace safety, and fire safety risks

• Ensure emergency preparedness and business continuity planning

• Maintain proper documentation and operational records

Service & Reporting

• Handle escalated patient feedback and service recovery

• Prepare and submit monthly food service reports for management review

Projects & Improvements

• Lead initiatives on workflow improvement, automation, waste reduction, harmonisation, and sustainability

• Support ad-hoc projects assigned by management

Who We're Looking For

• Degree in Food & Beverage Management, Hospitality, Nutrition, or a related field

• At least 5 years of supervisory/managerial experience in hospital, hotel, restaurant, or high-volume food service operations

• Strong knowledge of food safety, hygiene, and operational standards in institutional or healthcare settings

• Certifications such as WSQ Food Hygiene, Food Hygiene Officer (FHO), HACCP / ISO 22000 will be highly advantageous

• Knowledge of Halal compliance and MUIS requirements is an added advantage

• Workplace safety certifications (e.g., WSH, ISO 45001, Fire Safety training) will be a plus

• Experience in contract/vendor management is advantageous

• Comfortable managing both kitchen operations and administrative reporting

• Proficient in Microsoft Office tools

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

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Kuan Mei Yang

Registration Number: R24124509

EA License No: 06C2859 (MCI Career Services Pte Ltd)