Help Desk Support- Weekend Shift

Location- NORTH

Weekend Shift - Thursdays to Mondays ( Thursday , Friday ,Saturday ,Sunday & Monday )-8.30am to 6pm

Off Day : Tuesday & Wednesday

Responsibilities

• Technical support for notebooks and desktops (Dell, Lenovo, HP and Apple Devices)
• Install, configure and support all Microsoft Windows and Apple MacOS user operating systems.
• Install Configure and support Microsoft 365 software and Services.
• Install, configure and support 3rd party software.
• Attend to all Information Technology Service Management (ITSM) tickets and resolve them, with SLA.
• Submit ITSM tickets for all support tasks.

Requirements

• Prior experience in Help Desk Support

If the requirement matches with your profile, kindly share your updated CV/resume to Aparna at [Confidential Information].