Head, Software Design & Development (Enterprise Information Systems), IITS

Job Description

• This position is for Office of Integrated Information Technology Services (IITS).
• Team Leadership & Development
  • Recruit, lead, synergise, nurture and motivate a team of software developers/engineers working on different technical platforms to foster a culture of innovation, collaboration, continuous learning and improvement.
  • Set goals/targets for team, drive action plans to closure, and spearhead the on-time and onbudget delivery of high-quality enterprise digital solutions.
  • Provide hands-on technical guidance and mentorship for team members, including career planning and development.
• Technology Planning
  • Assist supervisor in strategic planning and budgeting to support overall business objectives.
  • Develop and implement technical development strategies and roadmaps, including conducting reviews to gather user feedback, to enhance user experience and digital solution performance.
  • Stay abreast of industry trends and emerging technologies across various platforms to recommend, plan and drive technology innovation, adoption and optimisations.
• Development Standards, Practices & Processes
  • Define and enforce application security, integration and usability standards for on-premise and cloud-hosted solutions to ensure secure, seamless integration and compatibility across different technical platforms.
  • Establish and drive continuous improvement in technical design and development standards, practices and processes (including tools and templates) to improve efficiency and quality.
• Stakeholder Collaboration
  • Collaborate with cross-functional teams, including project managers, business analysts, users and other stakeholders, to translate requirements into technical design and implementation, considering implications across various technical platforms.
  • Form good user relations and cultivate trust among users and team members.
  • Ensure prompt and efficient support services for users, including request and issue management.
• Outsourcing & Vendor Management
  • End-to-end management of vendors, including contract management.
  • Monitor and analyse key performance indicators and risks, ensuring that proposed technical solutions are sound, defined service levels and schedules are met with satisfaction.

Qualifications

• Bachelor's Degree in IT, Computer Science / Engineering, or a related field.
• Minimum 10 years of proven experience in leading and managing software development / engineering teams in a fast-paced and dynamic environment.
• Strong technical background with expertise in software development methodologies, cloud technologies, secure and scalable architecture design. Extensive hands-on experience in SAP (e.g. BTP), PeopleSoft, Azure (e.g. .NET), and / or Low/No-Code (e.g. OutSystems) development platforms.
• Excellent leadership, organisational and communication skills to effectively collaborate with internal and external stakeholders.
• Proficiency in project, outsourcing / vendor and contract management.
• Detail and quality oriented with a driven mindset and initiative to make things happen.
• Ability to provide a balanced view of a problem situation, a clear thinker and good problem solver to guide the team to analyse and simplify complex issues and provide effective solutions.

• This position is for Office of Integrated Information Technology Services (IITS).
• Team Leadership & Development
  • Recruit, lead, synergise, nurture and motivate a team of software developers/engineers working on different technical platforms to foster a culture of innovation, collaboration, continuous learning and improvement.
  • Set goals/targets for team, drive action plans to closure, and spearhead the on-time and onbudget delivery of high-quality enterprise digital solutions.
  • Provide hands-on technical guidance and mentorship for team members, including career planning and development.
• Technology Planning
  • Assist supervisor in strategic planning and budgeting to support overall business objectives.
  • Develop and implement technical development strategies and roadmaps, including conducting reviews to gather user feedback, to enhance user experience and digital solution performance.
  • Stay abreast of industry trends and emerging technologies across various platforms to recommend, plan and drive technology innovation, adoption and optimisations.
• Development Standards, Practices & Processes
  • Define and enforce application security, integration and usability standards for on-premise and cloud-hosted solutions to ensure secure, seamless integration and compatibility across different technical platforms.
  • Establish and drive continuous improvement in technical design and development standards, practices and processes (including tools and templates) to improve efficiency and quality.
• Stakeholder Collaboration
  • Collaborate with cross-functional teams, including project managers, business analysts, users and other stakeholders, to translate requirements into technical design and implementation, considering implications across various technical platforms.
  • Form good user relations and cultivate trust among users and team members.
  • Ensure prompt and efficient support services for users, including request and issue management.
• Outsourcing & Vendor Management
  • End-to-end management of vendors, including contract management.
  • Monitor and analyse key performance indicators and risks, ensuring that proposed technical solutions are sound, defined service levels and schedules are met with satisfaction.