Role Overview
The Head, Partnerships & Programmes will play a critical role in driving HMI Managed Healthcare's strategic growth through two core pillars: Strategic Partnerships and Care Path Programmes.
You will build, own, and scale partnerships with financial institutions, hospitality providers, medical concierge services, and other organisations with large customer bases. At the same time, you will take end-to-end ownership and grow our flagship Care Path programmes (e.g. Weight Loss, Women's Health, Men's Health) from commercial strategy and business planning to launch, execution, and performance optimisation.
Additionally, you will lead the planning and execution of wellness or partner events, working closely with partners and internal teams to deliver impactful initiatives that enhance engagement, strengthen brand visibility, and create new revenue opportunities.
This role requires a commercially minded leader who can create robust business plans, negotiate complex contracts, and execute programmes that drive measurable impact across multiple stakeholders.
Key Responsibilities
Partnerships & Strategic Alliances
- Develop and execute an overarching partnership strategy to grow MHC's presence across affinity organisations, financial institutions, pharma companies, wellness, travel, and lifestyle sectors.
- Create detailed business plans for each partnership opportunity, to support the adoption of various HMI Managed Healthcare services, including health services, health screenings, telemedicine.
- Lead partnership contract negotiations and manage commercial agreements to ensure maximum value creation for both MHC and partners.
- Build co-marketing opportunities, including pharma-funded campaigns and overseas medical concierge partnerships.
- Manage and grow existing affinity accounts with structured account strategies, ensuring stronger value delivery and engagement.
Care Path Programmes Ownership
- Plan, launch, and manage Care Path programmes (Weight Loss, Women's Health, Men's Health), partnering with clinical leads, HMI Medical Centres, and external providers & partners.
- Own programme business planning, including commercial strategy, pricing models, pilots, and national rollout.
- Drive adoption and revenue growth for Care Path programmes across HMI's ecosystem.
- Collaborate with HMI medical professionals to ensure programme credibility, quality, and market competitiveness.
Events & Partner Co-ordination
- Lead the execution of partnership-driven events and wellness initiatives, ensuring flawless delivery from concept to completion.
- Work closely with CRM teams, Marketing, external partners, and vendors to coordinate event logistics such as booths, health talks, roadshows, and engagement activities.
- Ensure seamless branding, customer experience, and partner satisfaction at all events.
- Track participation, lead generation, and ROI, using insights to refine future events.
- Integrate event execution into broader partnership and Care Path strategies to maximise reach and revenue impact.
Performance Tracking & Optimisation
- Define and monitor KPIs for partnerships and programmes and conduct post-implementation reviews and improve processes for stronger ROI and scalability.
- Anticipate industry trends and adjust strategies proactively to maintain competitive advantage.
Key Requirements
- Bachelor's degree in Business, Marketing, Healthcare, or related field (MBA preferred).
- 810 years proven experience in partnerships, business development, or commercial strategy & execution.
- Strong ability to develop business plans, financial models, and ROI projections.
- Track record of successfully negotiating and managing large-scale commercial contracts.
- Experience in healthcare, wellness, financial services, or related industries will be advantageous.
- Excellent communication, stakeholder management, and project leadership skills.
- Entrepreneurial mindset with the ability to balance strategic planning and hands-on execution.
We are part of HMI Ltd. By applying for this role, you consent to us sharing your application with entities within the HMI Group.
