Head of Technology and Operations Risk

This is a senior leadership appointment with broad regional/global exposure, responsible for strengthening the organisation's risk management capabilities across an increasingly complex technology and operational environment. The role will lead a team of professionals and partner closely with senior stakeholders across Technology, Operations, Cybersecurity, Business, Risk and Compliance.

Key Responsibilities:

• Lead the Technology & Operational Risk function, covering technology risk, operational risk and operational resilience.
• Provide independent risk oversight and challenge across major technology initiatives, digital transformation, cloud adoption, cybersecurity and emerging technologies.
• Establish and continuously enhance technology and operational risk frameworks, policies, standards and governance.
• Oversee identification and assessment of key technology and operational risks, control effectiveness, risk acceptance and remediation.
• Strengthen operational resilience, including critical business services, scenario testing, business continuity, disaster recovery and third-party dependencies.
• Provide risk oversight of technology incidents, operational events and control failures, ensuring appropriate root-cause analysis and remediation.
• Assess risks arising from AI, automation, cloud, data and other emerging technologies, working with relevant specialists to establish appropriate governance and controls.
• Oversee third-party and technology supplier risk, including critical outsourcing and concentration risks.
• Provide senior management and relevant governance committees with clear reporting on key risks, emerging themes and areas requiring attention.
• Maintain effective engagement with relevant regulators and ensure alignment with applicable regulatory expectations.
• Partner with first-line Technology, Operations and Business stakeholders while maintaining effective independent oversight and challenge.
• Lead, develop and mentor a team of technology and operational risk professionals.

Requirements:

• More than 15 years of experience within technology risk, operational risk, operational resilience or non-financial risk within financial services.
• Strong technology risk foundation, with a good understanding of areas such as cybersecurity, cloud, infrastructure, applications, data, third-party technology and emerging technology risks.
• Demonstrated experience overseeing operational risk and/or operational resilience within a complex financial institution.
• Experience operating within a regional or global organisation and engaging senior stakeholders across multiple markets.
• Strong understanding of financial services regulatory expectations relating to technology, operational risk and resilience.
• Ability to provide credible challenge to senior Technology, Operations and Business leaders while remaining commercially pragmatic.
• Strong leadership experience with a track record of building and developing high-performing risk teams.
• Excellent communication and executive stakeholder management skills.

To apply:

If you're interested to apply or find out more, please share across your CV or reach out to Chen Yi at [Confidential Information] for a discussion. Due to anticipated high volume of applications, we regret to inform that only shortlisted candidates will be notified.

Reg: R1876389

Lic: 16S8060