Head of Solutions Design

About us

At DHL, people mean the world to us. That's why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers - helping them deliver better results everyday.

Responsibilities

• Development of solutions that deliver exceptional customer value whilst delivering healthy returns for DHL
• Support the development of the strategy and deploy strategic initiatives
• Lead the SD team development and implement the people management strategy
• Manage training solutions in the use of standard Solution Design tools & methodology
• Manage governance model & support framework for all design tools & methodology
• Lead the relationship management of internal and external solution design suppliers
• Build strong relationships with stakeholders to ensure the solution design function meets customer expectations
• Contribute to, review and approve business cases
• Deploy solution design standards, policies, training and development in order to achieve DSC's growth, contract retention and continuous improvement obje ctives.
• Drive innovation and automation solutions across new and existing business
• Direct leadership reporting of a SD team of 5 FTEs

Requirements

To be successful in this role you will be someone who has minimum 10 years of relevant Solutions Design experience in a MNC with at least 5 years leading a team.

• Min 3 years Sales or Technical Sales Experience preferred
• Experience in Warehouse and/or Transport Solution Design, Resource Modelling & Planning and Packaging Products
• An advanced user of tools such as Microsoft Excel to perform complex data analysis.
• Hands on PowerBI expertise preferred
• Storage and Pick Strategies which include automation and mechanization skills
• Operational/Implementation skills would be preferred

At DHL Supply Chain we take pride in our commitment to fostering a workplace that celebrates diversity and promotes inclusion for all. We believe that the diverse backgrounds, perspectives, and experiences of our employees are integral to our success. Our inclusive culture is built on the principles of equality, respect, and belonging, where every team member is valued and empowered.

We actively encourage individuals from all walks of life, regardless of age, race, gender, sexual orientation, religion, nationality, disability, or any other characteristic, to apply for positions with us. We are dedicated to providing equal opportunities, removing barriers, and creating an environment where everyone feels they truly belong.