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Robert Walters

Head of Sales (Software System Integrator)

10-15 Years
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Job Description

The Head of Sales is responsible first and foremost for driving commercial development and market penetration in Singapore, positioning the brand as a trusted technology and engineering partner for enterprise clients. This role is primarily a business builder and hunter position, focused on acquiring new customers, developing strategic accounts, and expanding the brand's footprint in priority sectors across Singapore.

The Role:
As the business embark on their expansion into Singapore, the Head of Sales will lead the launch and commercial acceleration of the entity, taking full ownership of revenue growth, client portfolio development, and go-to-market execution. This includes identifying opportunities, shaping value propositions, building relationships at senior levels, and establishing the brand's credibility in the market.

In addition to the commercial mandate, the role carries secondary responsibilities as Country Head, ensuring smooth daily operations and alignment between Singapore teams and regional/global functions. This includes coordination across sales, presales, delivery oversight, HR, finance, and administration to support healthy operations and an excellent delivery experience.

This role is ideal for a commercial leader with a hands-on approach, capable of balancing strategic vision with execution, and eager to build a business from the ground up in a dynamic market.

Key Responsibilities:

Business Growth & Sales Leadership
* Own P&L, revenue, and margin targets for a young office in Singapore.
* Develop and execute the go-to-market strategy in key sectors such as Healthcare, Logistics, BFSI, and Manufacturing.
* Drive new client acquisition through direct sales, strategic partnerships, and by leveraging regional/global client network and reputation.
* Expand existing accounts through upselling, cross-selling, and multi-service offerings across IT and engineering domains.
* Maintain accurate forecasting and consistently achieve sales and profitability targets.

Client Relationship Management
* Build and maintain trusted relationships with enterprise and group clients at C-level.
* Act as executive sponsor for key accounts, ensuring satisfaction, retention, and growth.
* For offshore projects, coordinate closely with offshore delivery teams to guarantee service quality and client success.
* Represent the business in client meetings, industry events, and partnership forums.

People & Operations Leadership
* Oversee daily operations, ensuring alignment and collaboration across all functions.
* Recruit, lead, mentor, and support the local team (sales, presales, delivery, admin, etc.) with empathy and accountability.
* Drive team engagement, professional development, and retention through active leadership and communication.
* Ensure effective governance, compliance, and coordination with Finance, HR, and Legal
* Maintain business rhythm through structured reviews, reporting, and performance tracking.
* Promote brand reputation and presence within Singapore's technology ecosystem.

Required Skills & Competencies:
* Strong sales/commercial leadership, with a proven ability to drive new business acquisition, expand key accounts, and achieve revenue & margin targets
* Strategic mindset with the ability to analyse markets, shape a go-to-market plan, and translate strategy into operational execution.
* Excellent communication and interpersonal skills, able to build trusted relationships with C-level stakeholders and represent the business externally
* Solid operational understanding, capable of coordinating with cross-functional teams (presales, delivery, HR, finance, legal) and overseeing local business rhythms.
* Deep understanding of Singapore's enterprise and technology market.
* Management and team leadership skills, including hiring, coaching, mentoring, and driving performance in a multicultural and matrix environment.
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Qualifications & Experience:
* Minimum 10-15 years of experience in IT services sales(software side), including both new logo acquisition and account management. High performing sales-oriented hunter/managers looking to step up will also be strongly considered.
* Proven track record in achieving sales targets and potential to lead business operations in Singapore.
* Experience collaborating with multinational or group organizations is highly desirable.
* Fluent in English; additional regional languages are a plus.

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About Company

Job ID: 138609975