We are seeking an experienced Head of Presales to lead and scale a high-performing presales function. This role requires deep, hands-on domain knowledge across network, systems, and security, combined with strong people leadership and a consultative, customer-facing mindset. You will be responsible for presales strategy, technical excellence, and close alignment with sales and delivery teams to drive successful outcomes.
Responsibilities:
- Lead, mentor, and develop a multi-disciplinary presales team, fostering technical excellence and strong collaboration.
- Provide hands-on technical leadership across network infrastructure, systems architecture, and security, ensuring solutions are robust, scalable, and fit for purpose.
- Define and own presales strategy, frameworks, processes, and best practices to deliver business-aligned technical consulting.
- Act as a trusted technical advisor to customers, translating business requirements into well-designed infrastructure and solution architectures.
- Balance technical recommendations with commercial considerations, ensuring solutions meet both clients needs and business objectives.
- Assess customers existing architectures and work with internal technical teams to recommend improvements and modernisation.
- Define scope, effort, and tasks from user stories and discovery sessions to support accurate solutioning and estimation.
- Partner closely with sales team on opportunity qualification, proposal development, and bid responses, providing clear and compelling technical input.
- Provide technical enablement, training, and ongoing support to sales team on products, solutions, and positioning.
- Ensure smooth and effective handover from presales to project delivery teams.
- Stay current on industry trends, emerging technologies, and competitive offerings to continuously improve solution quality.
Requirements:
- Bachelor's degree in Information Technology, Computer Science, Software Engineering, or a related discipline.
- Minimum 12 years of experience in IT infrastructure, with strong exposure to networking, systems, and security domains.
- At least 5 years of experience managing and leading technical teams, preferably in a presales or consulting environment.
- Proven expertise in designing and architecting network and infrastructure solutions.
- Strong client-facing experience with a consultative approach and the ability to communicate complex technical concepts clearly.
- Demonstrated experience supporting or leading presales, bid, and proposal processes.
- Track record of driving customer satisfaction and delivering high-quality technical outcomes.
- Strong leadership, stakeholder management, and cross-functional collaboration skills.
