Head of Fintech, SG

Company Overview

GreenSketch is a full-stack, AI-driven solar industry ecosystem platform. Developed by OSW Group, it is the world's first free, end-to-end solar and battery design platform created for solar professionals, connecting the industry with homeowners, installers, and leading solar brands with unprecedented speed, intelligence and transparency. From rooftop mapping, battery system layouts, to instant quotes, GreenSketch supports lead generation to enhance efficiency across the clean energy industry.

Role Summary

This is a hands-on, individual contributor role requiring strong commercial acumen, fintech expertise, and the ability to independently drive initiatives from planning through to execution. You will coordinate across internal teams and external partners to deliver agreed fintech priorities, resolve implementation challenges, and ensure initiatives translate into measurable business outcomes.

Key Responsibilities

Fintech Implementation & Product Delivery

• Drive the implementation of fintech initiatives in line with agreed business priorities and product roadmaps.
• Coordinate the development, integration, testing, launch, and optimisation of financial services, including payments, escrow, lending, trade credit, supply chain finance, embedded insurance, and cross-border settlement.
• Work closely with Product Management and Engineering to translate business requirements into implementation plans, functional specifications, and delivery milestones.
• Manage project timelines, dependencies, and implementation challenges, ensuring timely delivery and effective resolution of issues.
• Gather customer and stakeholder feedback to identify opportunities to improve product functionality, operational efficiency, and user experience.

Partnerships & Product Development

• Identify and evaluate potential fintech partners, including banks, payment service providers (PSPs), lenders, insurers, and financial infrastructure providers.
• Support commercial negotiations, partner onboarding, integrations, and ongoing relationship management.
• Monitor partner performance, service quality, commercial terms, and opportunities for optimisation.
• Support the expansion of fintech services across markets in line with business priorities.
• Identify opportunities to improve pricing, transaction costs, revenue contribution, and the commercial viability of fintech solutions.

Operations, Risk and Compliance

• Coordinate with Legal, Compliance, Risk, Finance, and external partners to support the implementation of applicable regulatory, licensing, and compliance requirements.
• Support the establishment and maintenance of operational procedures, controls, and documentation for fintech services, including relevant AML/KYC requirements.
• Monitor payment exceptions, transaction issues, fraud indicators, and operational risks, escalating material concerns to the appropriate stakeholders.
• Coordinate the resolution of operational incidents and follow through on agreed corrective actions.

Performance & Continuous Improvement

• Monitor fintech performance against agreed KPIs, including transaction volumes, payment success rates, product adoption, revenue contribution, costs, and service performance, as applicable.
• Analyse operational and commercial data to identify opportunities to improve conversion, efficiency, customer experience, and profitability.
• Prepare performance updates, business cases, and recommendations to support decision-making by the Head of E-commerce Finance and relevant stakeholders.
• Track progress against agreed targets and implement improvements to enhance fintech performance and scalability.
• Stay informed about fintech developments, technologies, and market practices to identify relevant opportunities for GreenSketch.

Cross-functional Collaboration and Stakeholder Management

• Work closely with Product Management, Engineering, Commercial, Finance, Legal, Compliance, and Operations to coordinate delivery and resolve cross-functional dependencies.
• Maintain clear communication on project progress, timelines, risks, and required decisions.
• Build effective working relationships with external partners and internal stakeholders across regions and time zones.
• Exercise sound judgement within delegated authority and escalate material risks, resource constraints, and decisions requiring leadership input.

Global Availability and Working Flexibility

• Perform duties primarily within standard working hours in line with local employment norms, while recognising that international collaboration may require reasonable flexibility.
• Attend meetings with international stakeholders and partners outside standard working hours when reasonably required.
• Support critical project milestones, partner escalations, product launches, and business travel as reasonably required.

Accountabilities

The Fintech Lead will be accountable for:

Execution and Delivery

• Delivering assigned fintech initiatives against agreed timelines, milestones, scope, and business priorities.
• Maintaining clear visibility of project progress, dependencies, risks, and required actions.

Product Implementation and Launch

• Supporting the successful integration, launch, and optimisation of fintech products and services.
• Driving timely resolution of product and operational issues affecting delivery.

Partnership Management

• Supporting the onboarding and effective management of fintech partners and service providers.
• Contributing to partner negotiations, commercial reviews, and service improvements.

Operational Effectiveness and Compliance Support

• Identifying and escalating material operational, transaction, fraud, or regulatory risks.
• Working with relevant control functions to ensure issues are addressed appropriately.

Commercial and Business Performance

• Tracking agreed fintech KPIs and identifying opportunities to improve adoption, revenue contribution, cost efficiency, and service performance.
• Providing data-driven insights and recommendations to support commercial decision-making.
• Delivering agreed optimisation initiatives and measurable improvements within the role's scope.

Cross-functional Coordination

• Maintaining effective collaboration across Product Management, Engineering, Finance, Commercial, Legal, Compliance, and Operations.
• Ensuring stakeholders have timely information on progress, issues, and required action

Experience and Requirements

• 7yrs+ experience in fintech, payments, embedded finance, lending, or marketplace financial services, preferably in an e-commerce or digital platform environment.
• Demonstrated ability to deliver fintech projects, including payment integrations, product implementation, partner onboarding, and operational improvements.
• Practical understanding of payment systems, payment gateways, cross-border settlement, and financial services infrastructure.
• Experience working with banks, payment service providers, lenders, insurers, or other fintech partners.
• Commercial and analytical acumen, including the ability to assess transaction costs, pricing, partner economics, and performance KPIs.
• Familiarity with relevant fintech regulatory and compliance requirements, particularly across Australia, Europe & US
• Strong project management, problem-solving, and stakeholder coordination skills.
• Ability to work independently, manage multiple priorities, and deliver against deadlines.
• Clear communication skills and the ability to collaborate across functions, cultures, and time zones.
• A proactive, hands-on approach, with sound judgement and the ability to escalate decisions when required.