Head of Client Support Group, Asia Pacific

Natixis Corporate & Investment Banking is a leading global financial institution that provides advisory, investment banking, financing, corporate banking and capital markets services to corporations, financial institutions, financial sponsors and sovereign and supranational organizations worldwide.

Our teams of experts in close to 30 countries advise clients on their strategic development, helping them to grow and transform their businesses, and maximize their positive impact. Natixis CIB is committed to aligning its financing portfolio with a carbon neutrality path by 2050 while helping its clients reduce the environmental impact of their business.

As part of Groupe BPCE, the second largest banking group in France through the Banque Populaire and Caisse d'Epargne retail networks, Natixis CIB benefits from the Group's financial strength and solid financial ratings (Standard & Poor's: A+, Moody's: A2, Fitch: A+, R&I: A+).

Head of Client Support Group (CSG) - Asia Pacific

Natixis CIB is seeking an experienced and strategic Head of Client Support Group (CSG) based in Singapore to lead our end-to-end client lifecycle support across Asia Pacific and the Middle East.

In this crucial role, you will oversee client onboarding, KYC/AML, sanctions screening, and client documentation. You'll partner closely with Front Office, Compliance, Operations, and IT to ensure an efficient, risk-aware, and client-centric platform that drives our corporate and investment banking activities.

You will:

• Lead and develop a high-performing regional CSG team across multiple locations.
• Drive continuous improvement, process standardization, and digital innovation in client lifecycle management.
• Ensure robust governance, compliance, and risk management across all CSG operations.
• Collaborate with global teams to shape and implement best-in-class client support solutions.

Ideal Candidate: 12-18 years financial services experience (8+ in KYC/Onboarding/Sanctions), with 5-7 years in leadership. Deep expertise in KYC/AML regulations, client lifecycle processes, and managing stakeholders. A proven track record in driving change and transformation is essential.

Apply now to lead our client support strategy in a dynamic region! #ClientOnboarding #KYC #AML #Sanctions #Compliance #FinancialServices #APAC #Singapore #Natixis