Head of AI and IT Operations, Services

Our client from the services sector is looking for a Head of AI & IT Operations, a newly created leadership role at the intersection of AI, emerging technologies, and enterprise IT. This is an opportunity for a hands-on technology leader to shape and execute the organisation's AI and Data Strategy,translate emerging technologies into practical business use cases, and lead the technology environment that underpins critical operations.

Responsibilities:

• Own and drive the enterprise AI and Data Strategy, including the identification, prioritisation and implementation of AI, automation and emerging technology use cases across the organisation.
• Lead end-to-end IT Operations across enterprise applications, infrastructure, networks, end-user technology and cybersecurity, ensuring resilience, availability and operational excellence.
• Establish the governance, risk and security frameworks required for the safe and responsible adoption of AI and new technologies.
• Lead major technology, systems and digital transformation programmes from strategy through hands-on implementation and adoption, while strengthening internal technology capabilities and reducing reliance on outsourced delivery.
• Partner with senior leadership and business stakeholders to translate technology opportunities into measurable operational and business outcomes.

Requirements:

• Over 14 years of IT operations experience, including significant IT leadership experience within a complex end-user organisation.
• Proven track record leading IT Operations, with strong breadth across enterprise applications, infrastructure, cybersecurity, service management and systems delivery.
• Demonstrable experience taking AI, automation or emerging technology initiatives beyond strategy into implemented use cases, with clear business or operational outcomes.
• Strong understanding of AI/data governance, enterprise architecture, information security, technology risk and responsible AI adoption.
• A hands-on technology leader who can operate across strategy and execution, engage senior stakeholders and lead multidisciplinary technology teams.
• Experience within the Singapore Public Sector or similar complex, highly governed environments would be highly advantageous.

Interested Here's what to do next:

Please apply to the role with a recent copy of your CV. We will be in touch once we review your profile for suitability.

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Singapore Employment Agency Personnel No.: R1109150

Singapore Employment Agency License No: 16S8069

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