HAIR SALON MANAGER

Job Description

• Manage and oversee the daily operations of the hair salon.

• Supervise, schedule, and coordinate salon staff to ensure smooth operations.

• Manage customer appointments, walk-in customers, and service bookings.

• Ensure high standards of customer service and handle customer feedback or complaints.

• Monitor sales performance, revenue, daily transactions, and salon expenses.

• Manage inventory, hair products, and salon supplies.

• Develop promotional activities to attract new customers and retain existing clients.

• Train, motivate, and guide staff to maintain service quality and productivity.

• Ensure the salon maintains proper cleanliness, hygiene, and safety standards.

• Ensure compliance with company policies and relevant Singapore regulations.

Requirements

• Relevant experience in hair salon management or the hairdressing industry.

• Strong leadership, communication, and customer service skills.

• Good organisational, administrative, and problem-solving abilities.

• Knowledge of hair salon services, products, and daily operations.

• Ability to manage staff, handle customer concerns, and monitor sales performance.

• Responsible, proactive, and able to work independently.

• Willingness to work on weekends and public holidays, where required.