Client Consultation: Engaging with clients to understand their needs, preferences, and hair history. This includes offering professional advice on styles, colors, and treatments that best suit the client's face shape, hair type, and lifestyle.
Providing Hair Services: A hair consultant performs a wide range of services, including hair washing, massaging, applying treatment products, and blow-drying. They may also be skilled in cutting, coloring, and styling hair, or they may work in a specialized role focusing solely on scalp and hair treatments.
Customer Relationship Management: They build and maintain strong relationships with clients, tracking their treatment progress and providing follow-up care. This helps to ensure client satisfaction and builds a loyal customer base.
Sales and Retail: Hair consultants are often responsible for selling hair care products and packages to clients. They act as a salesperson, using their expertise to persuade clients to purchase retail items that will support their hair health at home.
Salon Operations: Additional duties may include managing appointments, handling cashiering tasks, maintaining a clean and hygienic workstation, and managing salon inventory.
Hair Cutting and Styling: Performing a wide range of haircutting techniques, from basic trims to advanced layered cuts, and using various tools like scissors, clippers, and razors. They also style hair using blow dryers, curling irons, flat irons, and other tools to create everyday looks, updos for special occasions, and everything in between.
Maintaining a Clean and Safe Environment: Following strict hygiene and sanitation protocols. This involves cleaning and sterilizing tools and workstations after each client to ensure a safe and professional environment.
Staying Updated on Trends: Continuously learning and staying current with the latest hair trends, techniques, and products by attending workshops, seminars, and trade shows.
