Job description
We are looking for a outgoing and dynamic individual to join us as a Guest Relations Executive!
Responsibilities:
- Work closely with the managers in front desk operations management
- Answer calls, note down booking reservations and update accordingly
- Coordinate private events for large group reservations
- Ensure prompt and polite service in greeting guests entering and leaving the restaurant
- Maintain all guest folios in the manner instructed and type out necessary guests likes and dislikes to the appropriate fields on the profile
- Perform appropriate cashier activities as and when required
Requirements:
- Proficient in spoken and written English
- Able to work shifts, weekends and Public Holidays
- Possess a positive attitude and passion for providing excellent customer service
- Good communication skills
- Ability to work in a fast-paced environment
What We Provide:
- Medical & dental benefits
- Meals are provided
- Competitive remuneration & career advancement opportunities
