Global Road Logistics Operations Manager

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

Every truck on the road tells a story. What if we could make all of them run smarter

Right now, across Asia, thousands of trucks are moving freight through busy cities, border crossings and remote highways. Behind each journey are people, processes and systems that have to work together. When they do, a customer's cargo arrives on time and nobody notices. When they don't, everyone does.

At Kuehne+Nagel, we're changing how road logistics works in Asia. We're rolling out our Transport Management System (TMS) and the applications around it, and we need someone to make sure the change sticks.

The role

You'll be the person who turns technology into real, everyday results. Working with regional business leaders, you will design and manage global road logistics technology products and programmes, from the first roadmap to launch, adoption and continuous improvement. You'll be both the ambassador who brings people on board and the demand manager who shapes what comes next.

You'll report to the Head of Road Logistics Asia Pacific, with the freedom to challenge how things are done and the backing to change them.

What you'll do

• Shape the technology strategy with business leaders across Asia, with clear paths and clear measures of success

• Lead the deployment of our TMS and related applications across the region

• Run large-scale projects end to end, covering gap analysis, solution design, testing, training, change management and launch, always aiming for zero negative impact on customers

• Drive operational excellence and controlling across Asia, guiding country teams towards standard processes and stronger technology adoption, and using offshore shared service centres for efficiency

• Analyse data, track performance and make fact-based decisions that improve the experience for customers, carriers and our own people

• Keep senior stakeholders aligned by communicating progress, risks and changes clearly

• Train and empower local process and systems experts, creating learning materials and supporting countries through change

What you bring

• 8+ years in Road Logistics, and 5-8 years each in project management, international experience and leadership (direct and virtual)

• Proven experience managing large-scale technology programmes, projects or product management from planning through execution

• A strong background in operational excellence, operational controlling and performance management

• Strong data literacy and comfort with data analysis tools

• The ability to stay calm and structured in ambiguity, and to focus on results

• Fluent English and Mandarin a third language is a plus. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

• A Bachelor's degree in Management, Logistics, Supply Chain Management or a related field (a Master's is preferred)

• A good understanding of road transport and logistics operations in emerging markets

• Experience in IT or Contract Logistics is a bonus

• Willingness to travel extensively within Asia

Why Kuehne+Nagel
You'll join one of the world's leading logistics companies, working on technology that moves real freight across a fast-growing region. You'll collaborate with leaders from global, regional and country teams, and you'll own the change from idea to impact.

If you want to help Asia's roads run smarter, apply now. We'd love to hear from you.

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

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