Job description:
We are seeking a highly structured and experienced Program Manager to serve as a core member of the Project Management Office for a significant Global Capability Centre (GCC) setup. This role serves as a critical driver of program execution, ensuring the project is managed with rigorous governance, regulatory alignment, and vendor-agnostic transparency. You will work alongside senior leadership and legal counsel to drive the roadmap from initial planning through vendor selection and stakeholder engagement.
Key Responsibilities
1. Program Management & Governance
- Planning: Develop and maintain the integrated program roadmap, master plan, and detailed workplans, identifying critical paths and cross-functional dependencies.
- Risk Management: Proactively manage risk, issue, and dependency registers to ensure project health.
- Reporting: Establish the program governance structure and cadence prepare high-stakes materials for Steering Committee meetings and senior management updates.
- Coordination: Act as the central point of contact between internal teams, regional stakeholders, and external advisors.
2. Legal, Contractual & Documentation Support
- Contractual Framework: Assist in drafting and structuring Statements of Work (SoWs), Service Agreements, and Governance Charters (non-legal opinion).
- Regulatory Alignment: Collaborate with legal counsel to ensure all documentation aligns with relevant regional and local regulatory requirements.
- Document Control: Implement and maintain a centralized, version-controlled repository for all contractual artifacts, operating policies, and procedures.
3. Vendor Selection Support
- Sourcing Strategy: Define vendor evaluation criteria and the sourcing strategy for the GCC setup partner.
- RFP Management: Lead the development and review of Request for Proposals (RFPs), vendor response templates, and evaluation scorecards.
- Evaluation: Manage the Q&A process, facilitate vendor presentations, and prepare detailed proposal comparisons and recommendations for decision-makers.
- Independence: Maintain a strictly vendor-agnostic stance throughout the procurement lifecycle.
4. Regulatory & Stakeholder Engagement
- Authority Liaison: Support preparations for engagement with local and regional regulatory authorities.
- Narrative Development: Draft and compile regulatory briefing packs, GCC operating model descriptions, and oversight narratives.
- Response Tracking: Support reviews, Q&A preparation, and the tracking of responses to regulatory inquiries.
- Audit Readiness: Ensure all documentation and processes are prepared for legal, contractual, and regulatory audits.
Qualifications & Experience
- Experience: Extensive experience in PMO, Project Management, or Management Consulting, ideally involving large-scale entity establishment or shared services setups.
- Stakeholder Management: Proven ability to coordinate across multiple geographies and interact with senior management and legal professionals.
- Drafting Skills: Exceptional ability to structure and draft professional documentation, including SOWs, RFPs, and governance frameworks.
- Technical Proficiency: Mastery of project management tools and document control systems.
- Attributes: Highly organized, detail-oriented, and capable of maintaining neutrality during commercial evaluations.
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