Global Advertising Account Operations Specialist (Meta / TikTok / Google)

Location: Singapore / Malaysia (Johor Bahru)

Role Overview

We are seeking an experienced Global Advertising Account Operations Specialist with a strong understanding of the operational dynamics and risk frameworks of major social media advertising platforms.

In this role, you will manage and optimize large-scale advertising account portfolios across Meta, TikTok, and Google. You will be responsible for ensuring accounts are properly onboarded, progressively activated, and capable of sustaining stable spend, particularly when integrated with the company's virtual credit card (VCC) payment solutions.

This role is highly execution-driven and sits at the intersection of account operations, payment infrastructure, and advertising platform compliance.

Key Responsibilities

1. Advertising Account Portfolio Operations

• Manage the setup, structuring, and lifecycle operations of advertising accounts across Meta Business Manager, TikTok Business Center, and Google Ads.
• Maintain clear classification and documentation for large volumes of accounts to support scalable operations across regions.

2. Account Activation & Ramp-Up Strategy

• Design and execute progressive account activation strategies, including controlled initial spend, pacing adjustments, and delivery monitoring.
• Ensure newly onboarded accounts transition smoothly from early-stage activation to stable, continuous advertising delivery.

3. Paid Traffic Readiness & Delivery Support

• Support sustained paid media execution by ensuring account structures, permissions, and billing configurations are optimized for ongoing campaigns.
• Partner closely with media buying and ad operations teams to resolve delivery, spending, or account-level limitations.

4. Payment Integration & Performance Monitoring

• Work closely with the payment and product teams to ensure seamless VCC binding and billing performance across advertising platforms.
• Monitor payment success rates, billing failures, and account interruptions related to payment workflows, providing actionable feedback for optimization.

5. Platform Policy Awareness & Risk Response

• Stay up to date with advertising platform policy changes, verification requirements, and account review mechanisms.
• Coordinate structured appeals and documentation for restricted or reviewed accounts in accordance with platform guidelines.

6. Operational Resource Coordination

• Collaborate with internal and external stakeholders to ensure sufficient operational resources are available to support account scaling initiatives.
• Maintain operational standards to ensure account quality, continuity, and long-term usability.

Requirements

• 3+ years of experience in digital advertising operations, AdTech, or performance marketing infrastructure.
• Hands-on experience managing multiple advertising accounts at scale on Meta, TikTok, and/or Google Ads.
• Strong understanding of account activation dynamics, spend scaling, and advertising platform risk signals.
• Familiarity with payment workflows, billing authorization logic, and virtual card usage in advertising environments is a strong advantage.
• Highly detail-oriented with strong operational discipline and cross-team communication skills.
• Being able to work in multilingual environment (Mandarin) is preferred.