GIS Assistant Manager

Company Overview

We are a leading provider of connectivity and dark fiber solutions, enabling businesses to scale and innovate in the digital economy. Our high-performance and scalable network solutions support clients across industries with low-latency, high-capacity data transfer.

Role Overview

We are seeking a GIS Assistant Manager to join our growing GIS team. This hands-on leadership role is responsible for ensuring GIS data accuracy, system integrity, and supporting key business operations across multiple APAC markets. The role requires strong technical expertise, telecom industry knowledge, and a passion for building efficient, data-driven processes.

Key Responsibilities

. Define and execute GIS objectives and roadmap aligned with Network Operations goals.

. Deliver on KPIs such as SLA compliance for sales maps, infrastructure requests, and design changes.

. Manage and mentor the GIS team, allocating resources effectively across operations and projects.

. Oversee the maintenance and accuracy of GIS systems (Esri ArcMap, ArcFM).

. Implement data validation and audit processes, especially for as-built documentation.

. Collaborate with Sales, Network Operations, and other teams to meet customer requirements.

. Serve as main contact for vendors and regulators on GIS-related submissions and reporting.

. Evaluate and implement new GIS tools to automate and enhance operations.

. Lead planning and execution of system migration to utility network (ArcPro and ArcFM 11).

Requirements

. Bachelor's degree in GIS, Engineering, Telecommunications, or related field.

. Minimum 7 years GIS experience, including 2 years in a leadership role.

. Experience in telecommunications or fiber networks strongly preferred.

. Strong knowledge of Esri ArcMap and Schneider Electric ArcFM (ArcPro/ArcFM 11 a plus).

. Proven ability to manage GIS data integrity, system migrations, and operational KPIs.

. Strong communication and stakeholder management skills.

. Proactive, solutions-oriented mindset with ability to drive continuous improvement.