General Manager

Job Summary

• Lead the overall growth and operations of new café businesses.
• This role will oversee business strategy, outlet expansion, operations, profitability, and team leadership to ensure long-term business success.

Key Responsibilities

• Lead the setup, launch, and expansion of new café concepts

• Manage overall business operations and full P&L performance

• Drive business growth, sales, and operational excellence

• Oversee new outlet openings and ensure smooth daily operations

• Ensure consistent customer experience, quality, and service standards

• Work closely with marketing, supply chain, operations, and support teams

• Identify market trends and business opportunities to grow the brand

• Drive innovation and digital initiatives such as delivery platforms and loyalty programs

• Build strong operational systems and processes for future expansion

• Lead, coach, and develop high-performing teams

• Manage budgeting, forecasting, and financial controls

Requirements

• Proven leadership experience in F&B or café operations

• Strong business and commercial management skills with P&L experience

• Experience in opening or scaling café, coffee specialty or new business concepts

• Experience in Franchise management will be preferred

• Strong communication and stakeholder management skills

• Hands-on leader with strong operational and people management capabilities

Interested candidates, please send your updated resume or contact 91183575 Linna

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to Recruit Haus PDPA and e2i's PDPA.