About Beverly Hotels Elements

Company Overview

Beverly Hotels Elements: Your Perfect Stay Awaits

Discover the essence of comfort and hospitality at Beverly Hotels Elements, where your journey begins at 48 Home Road. With 50 well-appointed rooms, we are dedicated to delivering the ultimate accommodation experience for our valued guests.

A Commitment to Excellence: At Beverly Hotels, we hold a steadfast commitment to excellence. Beverly Hotels Elements is no exception. Our goal is to offer a memorable stay that exceeds your expectations.

A Growing Family: As we embark on an exciting phase of expansion, our focus extends beyond providing exceptional stays. We are dedicated to nurturing a team of passionate and dedicated individuals to drive the growth of our company forward.

Opportunities Await: Join us on this exhilarating journey! We are actively seeking enthusiastic individuals who are passionate about the hospitality industry. Whether you're an experienced professional or just starting your career, there's a place for you in our Beverly Hotels family.

Our Investment in You: At Beverly Hotels, we recognize the value of our team members. We're committed to staff recruitment, retention, training, and development. Your growth is our growth, and we offer a clear path for career progression for every employee.

Join the Fun: We're not just a team we're a family. If you're a fun-loving, customer-centric individual who's ready to embark on a rewarding adventure in the hospitality industry, we invite you to join us.

Beverly Hotels Elements is where your journey to a fulfilling and exciting career begins. Be a part of our expanding family and help us create memorable experiences for our guests.

Beverly Hotels Elements

Position Overview

The General Manager (GM) is the highest operational leader of the hotel and is responsible for the full strategic, financial, and operational performance of Beverly Hotels Elements. This role oversees all hotel departments, drives long-term business growth, ensures exceptional guest satisfaction, and leads the hotel team towards achieving organizational goals.

The GM acts as the primary representative of the hotel, ensuring strong brand positioning, operational efficiency, sustainable profitability, and a positive service culture.

Key Responsibilities

1. Strategic Leadership & Business Growth

• Develop and execute the hotel's long-term business strategy aligned with company vision and market opportunities.
• Identify new revenue streams, partnerships, and business initiatives to strengthen market presence.
• Lead annual business planning, budget preparation, and performance forecasting.
• Represent the hotel in external events, corporate engagements, and industry networks.

2. Full Hotel Operations Oversight

• Provide leadership and direction to all departments: Front Office, Housekeeping, Sales, Engineering, Security, HR, and F&B (if applicable).
• Ensure seamless, efficient, and high-quality operations across all functions.
• Implement policies, SOPs, and operational standards to maintain consistency and service excellence.
• Resolve major operational challenges and ensure continuous improvement.

3. Financial & Performance Management

• Take full accountability for P&L performance, profitability, cost control, and financial sustainability.
• Review monthly financial statements, analyze variances, and implement corrective actions.
• Oversee procurement practices, contract negotiations, and vendor management.
• Ensure all financial KPIs-ADR, RevPAR, GOP, occupancy-are achieved or exceeded.

4. Sales, Marketing & Brand Positioning

• Drive strategic sales plans and marketing initiatives to expand market share.
• Strengthen the hotel brand through targeted campaigns, public relations, and digital marketing.
• Build strong relationships with corporate clients, OTA partners, government agencies, and tourism boards.
• Lead market research to understand guest demographics, competitors, and demand trends.

5. Revenue & Yield Management

• Guide revenue strategies to optimize pricing, inventory management, and profitability.
• Review market conditions, competitor data, and demand forecasts to support pricing decisions.
• Approve seasonal pricing structures, long-stay packages, promotions, and group rates.
• Ensure revenue systems and analytics are used effectively to maximize yield.

6. Human Capital Leadership

• Build, lead, and inspire a high-performance hotel team.
• Oversee senior-level recruitment, talent development, succession planning, and organizational culture.
• Ensure strong communication, coaching, and performance management across all departments.
• Create a collaborative, disciplined, and guest-focused work environment.

7. Guest Experience & Service Quality

• Uphold superior guest service standards, ensuring memorable and exceptional stays.
• Monitor satisfaction scores, respond to major complaints, and implement service recovery strategies.
• Drive improvements in service delivery, facilities, and guest touchpoints.
• Ensure the hotel maintains a strong reputation online and offline.

8. Safety, Compliance & Risk Management

• Ensure full compliance with hotel regulations, licensing, workplace safety, and fire safety laws.
• Oversee audits, inspections, and emergency preparedness procedures.
• Manage risk, security protocols, and crisis handling plans for the property.

9. Reporting & Stakeholder Communication

• Provide accurate, timely reports to Directors/Owners covering financial performance, operations, and strategic updates.
• Liaise with corporate leadership to align hotel operations with company-wide standards.
• Present business insights and recommendations to support decision-making at executive level.

10. Additional Responsibilities

• Lead special projects, renovations, or new initiatives as assigned by Directors/Ownership.
• Represent the hotel professionally with community partners, government, and industry associations.

Requirements

• Minimum 8-15 years hotel management experience (including senior management roles).
• Strong competency in strategic planning, financial leadership, and revenue management.
• Proven success in driving profitability, building teams, and elevating guest satisfaction.
• Excellent communication, negotiation, and leadership presence.
• Ability to lead complex operations in a fast-paced hospitality environment.

.Additional Information:

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by the company relating to this job application.

..We regret to inform that only shortlisted candidates would be notified.

We look forward to having you as a part of our Beverly Hotel Elements family!