General Manager (Hotel)

About Beverly Hotels Elements

Company Overview

Beverly Hotels Elements: Your Perfect Stay Awaits

Discover the essence of comfort and hospitality at Beverly Hotels Elements, where your journey begins at 48 Home Road. With 50 well-appointed rooms, we are dedicated to delivering the ultimate accommodation experience for our valued guests.

A Commitment to Excellence: At Beverly Hotels, we hold a steadfast commitment to excellence. Beverly Hotels Elements is no exception. Our goal is to offer a memorable stay that exceeds your expectations.

A Growing Family: As we embark on an exciting phase of expansion, our focus extends beyond providing exceptional stays. We are dedicated to nurturing a team of passionate and dedicated individuals to drive the growth of our company forward.

Opportunities Await: Join us on this exhilarating journey! We are actively seeking enthusiastic individuals who are passionate about the hospitality industry. Whether you're an experienced professional or just starting your career, there's a place for you in our Beverly Hotels family.

Our Investment in You: At Beverly Hotels, we recognize the value of our team members. We're committed to staff recruitment, retention, training, and development. Your growth is our growth, and we offer a clear path for career progression for every employee.

Join the Fun: We're not just a team we're a family. If you're a fun-loving, customer-centric individual who's ready to embark on a rewarding adventure in the hospitality industry, we invite you to join us.

Beverly Hotels Elements is where your journey to a fulfilling and exciting career begins. Be a part of our expanding family and help us create memorable experiences for our guests.

Position Overview

The General Manager is responsible for the overall management, profitability, and operational excellence of the hotel. The role requires strategic leadership across Operations, Sales & Marketing, and Revenue Management, ensuring the hotel delivers exceptional guest experiences while meeting financial and operational goals.

Job Responsibilities

Operations Management

• Oversee and ensure the efficient, smooth, and profitable functioning of the hotel, with particular focus on Front Office and Housekeeping.
• Regularly monitor service quality and operational standards across all departments.
• Analyze trends and evolving guest expectations to continuously improve accommodations, services, and facilities.

Sales & Marketing

• Develop and execute strategies to achieve and exceed budgeted revenue targets.
• Analyze and plan marketing activities and promotions in collaboration with relevant departments.
• Maximize occupancy rates at optimal room rates, ensuring consistent room sales and revenue growth.

Revenue Management

• Develop and implement revenue management strategies to optimize ADR (Average Daily Rate), RevPAR, and overall profitability.
• Monitor market trends, competitor pricing, and demand patterns to adjust pricing and inventory strategies.
• Analyze business performance metrics and make data-driven decisions to maximize revenue.
• Collaborate with Sales & Marketing to align promotions and packages with revenue goals.

Financial Management

• Take full responsibility for the hotel's profit and loss (P&L) performance, ensuring Key Performance Indicators (KPIs) are achieved or exceeded.
• Implement cost control measures while maintaining high service standards.
• Prepare forecasts, monitor financial performance, and report results to management.

Staff Leadership & Development

• Minimize staff turnover and foster employee engagement.
• Plan career growth, oversee recruitment, training, and performance evaluation.
• Prepare and monitor staff rosters to ensure adequate coverage based on occupancy and business needs.

Compliance & Reporting

• Ensure compliance with all applicable laws, regulations, and internal hotel policies.
• Maintain effective communication with directors or higher management through regular reporting.

Other Responsibilities

• Perform ad-hoc duties or projects assigned by the Director Management to support hotel operations and strategic initiatives.

Additional Requirement

• Minimum 5-10 years of hotel management experience
• Strong background in sales, marketing, and revenue management.
• Proven track record of operational excellence, cost management, and guest satisfaction.
• Excellent leadership, communication, and problem-solving skills.
• Strategic Leadership & Decision Making
• Sales & Revenue Management
• Guest-Centric Service Excellence
• Financial & Operational Planning

.Additional Information:

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by the company relating to this job application.

..We regret to inform that only shortlisted candidates would be notified.

We look forward to having you as a part of our Beverly Hotel Elements family!