About the Role
BYD by 1826 is seeking an experienced General Manager, Aftersales to lead the setup and operations of our first full-scale 4S flagship automotive facility in Singapore.
BYD by 1826 has sold over 5,000 BYD vehicles to date and is expecting a continued growth of 5,000 BYD car sales/year ahead, this role will oversee and scale the entire aftersales function, including workshop operations, spare parts, warranty, PDI, and body & paint.
This is a unique opportunity to build and lead a high-growth aftersales business from the ground up.
Current openings for our 4S flagship automotive facility include:
- General Manager, Aftersales
- Parts Manager, Aftersales
- Workshop Manager
- Service Manager
- Technician Lead
Key Responsibilities
- Lead the setup and day-to-day operations of a full 4S aftersales facility
- Oversee workshop performance, including productivity, quality, and turnaround time
- Build and manage teams across service, technical, parts, and warranty functions
- Establish parts inventory strategy to ensure availability and efficiency
- Manage warranty and claims processes in line with manufacturer standards
- Drive customer experience, satisfaction, and retention
- Oversee bodyshop operations
- Own aftersales P&L and key operational KPIs
- Ensure compliance with all safety, regulatory, and EV standards
Requirements
- Minimum 10 years of automotive aftersales experience
- At least 5 years in a senior leadership role (e.g. Service Manager / Aftersales Head)
- Strong experience in workshop operations and team management
- Background in authorised dealership or distributor environment
- Experience with EV or new energy vehicles is an advantage
- Proven ability to build, scale, and optimize aftersales operations
Why Join Us
- Join Singapore's fastest-growing automotive EV platform
- Lead the aftersales development within our full 4S ecosystem
- High-impact leadership role with strong growth potential
- Work closely with senior management and partners
Compensation
- Competitive salary package aligned with senior leadership roles
- Performance-based incentives
Application Note
We welcome applications from experienced aftersales leaders across the automotive industry who are looking to take on a strategic, build-and-scale leadership role.
