Lead product design from discovery to delivery with minimal supervision
Translate user needs into journeys, flows, and interfaces that drive action and adoption
Plan and conduct user research, usability testing, and heuristic evaluations, and synthesise findings into actionable insights
Facilitate ideation and co-creation workshops with internal teams or stakeholders
Partner closely with PMs and engineers to scope and deliver solutions
Present and advocate design decisions to senior stakeholders confidently
Design using modern tools like Figma and Notion, and leverage AI tools to improve design speed and productivity
Contribute to and evolve the design system and interaction patterns
Maintain a strong feedback loop with users, analytics, and qualitative insights
Balance engagement mechanics with clarity, inclusiveness, and public-sector sensibilities
Requirements
Has 5+ years of experience designing digital products, preferably in product-led or agile teams
Can own projects end-to-end, from framing to final design handoff
Strong communication skills to articulate UX, UI, and interaction decisions clearly
Is confident in stakeholder engagement, including presenting to leadership/senior management
Is skilled at using Figma, prototyping, and delivering responsive interfaces
Has working knowledge of AI-enabled design tools (e.g., Figma Make, Loveables, Galileo AI, or Figma AI plugins)
Is comfortable working in fast-paced environments and iterating quickly
Is curious, empathetic, and not afraid to question assumptions
Demonstrated ability to produce high-quality UI and interaction designs for production systems
[Bonus] Experience creating engaging, user-centric experiences by thoughtfully incorporating game mechanics such as progression, rewards, or feedback loops is a plus.
