Job Description
Fund Operations Manager
Overview Of Role/Principle Responsibilities
You will be responsible for the management of the Fund Mandate team that is part of the APAC hub based in Singapore. The function is undergoing a period of transformation and has a clear plan. You will take the lead to identify opportunities for process improvement, automation and digitalization, as well as drive the execution of business plans, projects and procedures to improve the effectiveness of the team operations. You will also provide strong leadership to the team to deliver sustainable and strong oversight on key service providers to deliver high quality services to our clients.
Key Responsibilities
Functional Objectives
- Drive change and innovation in our fund operations through the identification and implementation of process improvements, automation, digitalization, and other innovative solutions
- Provide leadership and work with internal and external stakeholders to shape fund operations into a strong regional team to achieve global operations strategies
- Deliver a suite of robust controls and monitoring mechanism to ensure a sustainable and strong oversight on key service providers
- Oversee the team in the engagement with internal and external stakeholders to establish and deliver operational procedures for product launches and changes
- Conduct regular reviews of internal and external SLAs, KPIs and procedures
- Oversight and manage the team's operational risk profile
- Conduct objectives setting and appraisal for the team
- Develop potentials and manage career expectations of team members
Requirements
- At least 10 - 12 years of experience in operations and have spent time working on fund administration and/or transfer agency, with track record in driving change and innovation.
- Experience in overseeing fund reporting including but not limited to fund factsheet production, managing digital fund centre and data dissemination
- Proven experience in managing and leading a team
- Good understanding of operational risks and control frameworks
- Strong advocate of continuous improvement in quality and delivery of the team
- Effective communication skills, written, presentational and verbal
- Experience in managing relationships with service providers
- Familiarity with technology and automation in fund operation, including digitalization initiatives.
We Recognise Potential, Whoever You Are
Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought facilitated by an inclusive culture will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer: you are welcome here regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background or any other protected characteristics.
About Us
We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future.
We have around 6,000 people on six continents. And we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper.
