Job Description
About The Role
As a Specialist / Consultant, you will contribute to delivering high-impact business and technology solutions by leading functional analysis and quality assurance efforts. You will leverage domain expertise to guide project delivery while supporting junior team members and collaborating with cross-functional stakeholders across the organization.
Key Responsibilities
Gather and analyze business requirements, translating them into functional specifications, user stories, and process flows
Serve as a key liaison between business stakeholders and technical teams to ensure accurate and timely delivery of solutions
Conduct gap analysis and recommend improvements to optimize business processes and system functionality
Develop and execute comprehensive test plans, including system, integration, UAT, and regression testing
Manage defect tracking, prioritization, and resolution to maintain high-quality deliverables
Support user acceptance testing (UAT), including coordination, validation, and sign-off processes
Provide guidance and mentorship to junior analysts, supporting their development and ensuring aligned delivery standards
Assist in deployment activities, post-go-live support, and participate actively in Agile ceremonies such as sprint planning and stand-ups
Required Qualifications
Bachelor's degree in Information Systems, Business, or a related discipline
3–4+ years of experience in a functional analyst or similar role
Strong understanding of Software Development Life Cycle (SDLC) and Agile or Waterfall methodologies
Proficiency in Microsoft Excel (e.g., formulas, pivot tables) and PowerPoint for executive-level presentations
Experience with tools such as JIRA, HP ALM, or TestRail
Strong analytical, problem-solving, and communication skills with the ability to engage diverse stakeholders
Preferred Qualifications
Domain knowledge in public healthcare in Singapore
Experience with SAP and/or billing systems
Exposure to working with global, cross-functional teams
Industry experience in healthcare, financial services, or public sector environments
