Job Scope
The primary purpose of this role is to enable change in an organizational context by supporting better decision making through defining needs and business requirements, supporting delivery, user acceptance testing (UAT), and change management, working independently on fast-paced projects and/or enhancements across a range of project portfolios.
- Identify organizational challenges and opportunities through consultation with business representatives during the idea generation and framing stages of the project lifecycle or enhancement initiation to ensure high-level business requirements are gathered for projects and/or enhancements.
- Plan and coordinate business analysis techniques required and assess progress of analysis and estimation activities.
- Facilitate effective workshops, understanding stakeholders work environments and their needs versus wants.
- Define requirements for projects and/or enhancements in collaboration with stakeholders and delivery team members.
- Perform decision and gap analysis between business requirements and stakeholder needs.
- Provide technical advice to the business and support technology delivery in the clarification of requirements, current system functionality, workflow, and process design.
- Support the user acceptance testing (UAT) and change management activities in the rollout of the delivered solution.
- Plan and produce quality communications that are clear, concise, and easy to consume, taking into consideration stakeholder preferences.
Job Qualifications
- Degree in Information Technology, Business, or related fields.
- 6 years of relevant experience as a Business Analyst with at least 4 years of experience in anti-money laundering (AML) and know your customer (KYC) processes.
- Experience working on technology projects within banking/FSI clients, preferably in compliance / AML / KYC processes from onboarding, client monitoring and investigation.
- Experienced in managing change requests/enhancements, and good client management skills to deliver by timeline.
- Demonstrated understanding of all aspects of the software development lifecycle.
- Demonstrated evidence of technical proficiency with systems, software, databases, reporting, and communication tools, e.g., Confluence/JIRA.
- Proven ability to interpret information, identify patterns, trends, and links that inform decisions and solutions.
- Demonstrated ability to partner and collaborate effectively with stakeholders to establish professional relationships and influence outcomes.
- Demonstrated good business requirement documentation skills.
- High attention to detail by completing tasks with thoroughness and accuracy and has the ability to quickly identify errors or inconsistencies within information.
- Excellent verbal and written communication skills, and capable of communicating with audiences at all levels with clarity, impact, and influence
