Full Time F&B Hostess

Company Description

Morton's The Steakhouse is dedicated to providing exceptional hospitality, fostering a welcoming environment where both guests and employees feel genuinely valued. As part of the global Landry's Inc. family, Morton's benefits from the company's extensive experience operating over 500 high-end and casual dining establishments worldwide. Known for a culture of respect, enthusiasm, and community service, Morton's is a trusted name in fine dining, offering world-class culinary experiences. The restaurant has a strong legacy of commitment to its team and its communities, earning the loyalty of employees and customers alike.

About the Role
At Morton's The Steakhouse, we pride ourselves on delivering world-class hospitality and unforgettable dining experiences. As a F&B Hostess, you will be the first impression of our restaurant-setting the tone for a refined and seamless guest journey from reservation to departure.

Key Responsibilities

Manage all reservations with precision and professionalism across phone and online platforms.

Curate and oversee seating arrangements to optimize guest flow and enhance the dining experience.

Provide a warm, polished welcome and ensure every guest feels valued upon arrival.

Handle guest enquiries with attentiveness and discretion, including menu sharing and event-related requests.

Support the Sales & Marketing Manager in guest outreach, telemarketing initiatives, and promotional campaigns.

Present and promote gift cards and exclusive offerings to guests.

Maintain accurate reservation records and uphold the highest standards of service excellence

Perform additional administrative and operational duties as required.

Requirements

A naturally gracious and professional demeanor with excellent communication skills.

Strong team player with the ability to thrive in a fast-paced, upscale environment.

Passion for delivering exceptional, personalized guest service.

Minimum 1 year of experience in hospitality, preferably in a premium or fine dining setting.