Job Description

Job Title:

Experienced Dental Assistant & Front Desk Administrator (Full-Time)

Location:

Orchard Plaza, Singapore (Conveniently located near Somerset MRT)

Employment Type:

Full-Time

No split shifts or night shifts

No Sunday work

No Public Holiday work

Enjoy a predictable schedule in a modern, supportive, and central working environment.

Key Responsibilities

Clinical Dental Assisting:

Chairside Assistance: Assist the dentist efficiently during a wide range of dental procedures (preventive, restorative, aesthetic, and surgical).
Infection Control: Maintain strict sterilization and disinfection protocols for all dental instruments, equipment, and treatment rooms in accordance with MOH guidelines.
Patient Care: Prepare and comfort patients for treatment, ensuring a reassuring and professional environment.
Material Management: Prepare dental materials, track clinical inventory, and ensure treatment rooms are fully stocked.
Imaging: Prepare and assist with dental radiography (X-rays) as instructed.

Front Desk & Administration:

Patient Concierge: Warmly greet patients, manage registration, and handle telephone or digital inquiries professionally.
Appointment Management: Strategically coordinate and manage the clinic's appointment scheduling system to maximize daily efficiency and minimize patient wait times.
Billing & Financials: Handle point-of-sale transactions (cash, nets, credit card), manage daily closing settlements, and process insurance or corporate benefit claims.
Records Maintenance: Maintain accurate, up-to-date electronic patient medical records and ensure strict data confidentiality (PDPA compliance).

Requirements

Experience: Minimum of 1 to 2 years of prior experience working as a Dental Assistant or Front Desk Administrator in a dental clinic setup in Singapore.
Skills: Strong communication skills with a warm, patient-first demeanor.
Systems: Competency in using dental clinic management software (e.g., Plato) is highly advantageous.
Language: Fluency in spoken English and Chinese, and in written English to interact with a diverse pool of patients.
Attributes: Proactive team player who can multi-task efficiently between the front counter and the treatment rooms when required.

Renumerations:

Mid-Level Experience (1-3 years): S$2,500 - S$2,900 per month.
Senior/Highly Experienced (3+ years, capable of independent clinic management): S$3,000 - S$3,500 per month.