Fulfilment & Operations Executive

Company Description

Our Second Nature is a clothing brand centered on creating comfortable, everyday wear. The brand focuses on designing collections inspired by the small, meaningful moments in life - from the tranquility of a slow walk in the park to the familiarity of nostalgic songs. Believing in the personal and transformative nature of clothing, Our Second Nature blends thoughtful design with individuality. Each creation reflects a blend of the tangible and intangible, celebrating what makes life uniquely personal.

JOB DESCRIPTION & REQUIREMENTS

We're looking for a fun and motivated team player with a passion for packing, organizing, and a keen eye for detail to join our Fulfillment & Operations team as a Full-Time Fulfillment & Operations Executive.

Great operations are built by great people, and we believe great people deserve to grow. As our brand scales, so do the opportunities for you.

In this role, you will be the engine behind our Fulfillment Centre, ensuring every order leaves accurately, on time, and with care.

Responsibilities include:
/ Execute daily fulfilment centre operations end-to-end - from inbounding and outbounding of stock to final-mile dispatch

/ Manage inventory duties including space optimisation, stock accuracy, and logistics coordination

/ Drive picking, packing, and quality control processes to meet order accuracy and SLA targets

/ Identify and implement improvements in operational efficiency

/ Uphold health, safety, hygiene, and security standards across the warehouse floor

/ Operate confidently in a fast-paced, automated pick-and-pack environment

/ Perform other duties as assigned by management or customer

/ Report to and support senior management on operational matters and ad-hoc requirements

Requirements:

• Minimum N level certificate
• Prior experience in e-commerce fulfilment, warehousing, or logistics operations (preferred)
• Familiarity with Microsoft Office tools (Excel, Word, PowerPoint)
• Class 3 Driving Licence is preferred
• Honest, hardworking, responsible, pro-active
• Able to be a team player and also work independently during busy periods
• Flexibility to work extended hours when required, especially during peak seasons

To apply, please submit your CV and portfolio to [Confidential Information].

Job Type: Full-time

Work Location: In person

Job Type: Full-time