Front Service Staff

Job Responsibilities

- Welcome customers and provide friendly and professional service.

- Take customer orders accurately and communicate orders to the kitchen.

- Serve food and beverages to customers.

- Handle customer enquiries and requests.

- Assist with cashiering and payment transactions when required.

- Maintain cleanliness of the dining and service areas.

- Assist with opening and closing duties.

- Perform other service-related duties assigned by the supervisor.

Requirements

- Customer service or F&B experience is preferred.

- Good communication and interpersonal skills.

- Able to work in a fast-paced environment.

- Able to work shifts, weekends, and public holidays.

- Responsible, service-oriented, and able to work as part of a team.

- Able to communicate in Mandarin/Chinese to assist Mandarin-speaking customers/team members, if genuinely necessary for the job.