H
Front Office Executive
H
Front Office Executive
h world holdings singapore pte. ltd.- Posted 14 days ago
- Be among the first 10 applicants
Job Description
Job Responsibilities
- Handle guest check-ins, check-outs, reservations and enquiries.
- Respond to guest requests and complaints promptly and professionally.
- Process payments and maintain accurate guest records.
- Coordinate with Housekeeping and other departments to ensure smooth daily operations.
Work Schedule
- Four working days and three days off per week. Days off are rostered and may not be consecutive.
- Each shift spans 12 hours, including scheduled breaks.
- Rotating day and night shifts, including weekends and public holidays.
Requirements
- Maintain professional grooming and a neat, presentable appearance.
- Friendly, service-oriented and able to work well in a team.
- Basic computer skills, including data entry and email.
- Basic conversational English and Mandarin are required to assist our English-speaking guests and sizeable Mandarin-speaking guest base.
- Previous hotel experience or relevant qualifications in hospitality or tourism are preferred.
- Able to stand for extended periods while performing front desk duties.
More Info
Key Skills
Making Reservations
Front Desk responsibilities
liaising with guests
Room Housekeeping Operations Management
Accurate Payments
Resolve Guest Complaints
check-in duties
visual appearance
Basic It Skills
Front Office Operations
About Company
Skills:
Microsoft Excel, Hospitality, Customer Service, Product Knowledge, Customer Focus, Administrative Work, Daily Operations, Microsoft Word, Administrative Support, Telephone Skills, Front Office Operations, Interpersonal Skills
Skills:
accounting system , Opera (Web Browser), Middle Office, room bookings, Room Housekeeping Operations Management, Hotel Reservation Systems, Customer Focus, Reservation, Credit Management, Room Reservations, check-in duties, Secondary Education, Receptionist Duties, Able To Work Independently, Room Reservation Operations Management, Brokerage
Skills:
Microsoft Office, Hospitality, Housekeeping, Customer Service, Cashiering, Multitasking, service recovery, Hospitality Industry, Customer Oriented, Disposition, Team Player, Opera, Able To Work Independently, vip
Skills:
travel coordination , Scheduling Software, Microsoft Office, Customer Service, Data Entry, Office Management, Multilingual Communication, Filing Systems, Time Management, Event Planning
Skills:
mandarin chinese , Microsoft Office, Microsoft Excel, Administration, Customer Service, Customer Satisfaction, Team Player, Microsoft Word, Interpersonal Skills, Invoicing