Supervise daily front-of-house operations, ensure guest satisfaction, and support the F&B manager. Responsibilities include leading service staff, managing guest experiences from arrival to departure, coordinating with the kitchen, handling payments, and ensuring service standards and cleanliness are maintained.
Guest services
- Greet, seat, and assist guests throughout their dining experience.
- Present menus, highlight specials, and take orders.
- Handle guest inquiries, concerns, or complaints with professionalism and a focus on problem-solving.
- Process payments accurately and efficiently.
- Establish rapport with guests to build loyalty and gather feedback.
Staff and team supervision (Subject to relevant experience)
- Lead, supervise, and train the front-of-house team to ensure service standards are met.
- Act as a supervisor on duty in the manager's absence.
- Assist with opening and closing duties and checklists.
- Support and empower teammates during busy periods.
- Communicate clearly with staff, using professional language.
Operational duties
- Coordinate with the kitchen to communicate menu questions, special requests, and wait times.
- Ensure food and beverages are served correctly and promptly.
- Maintain cleanliness and organization of the dining and service areas.
- Uphold all policies, including health, safety, and sanitation standards.
- Set up tables and assist with banquet setup tasks when needed.
No experience needed, as long you are willing to work and learn. Bubbly and service oriented. Come join us!
Singaporean/Work Permit/PR/S Pass/EP Welcomed.
