Front Desk & Family Liaison Officer (Paediatric Therapy Clinic)
About the role
Be the welcoming face of Little Marvels Therapy. You'll support families, therapists, and daily clinic operations-ensuring a smooth experience from the first phone call to each therapy session-while keeping an organised, friendly front desk. You'll also be assisted by AI tools (for enquiries and scheduling) so you can focus on people, not paperwork.
Salary
$2,500-$3,000/month (final offer depends on qualifications and experience)
Key Responsibilities
- Welcome children and families and create a positive clinic experience
- Manage front desk channels: phone, email, WhatsApp, and website enquiries
- Coordinate therapy appointments for new and existing clients (AI-assisted scheduling)
- Handle payments, invoices, and daily transactions accurately
- Maintain clinic tidiness and liaise with cleaning staff
- Track inventory and order supplies
- Provide admin support to therapists and help onboard new staff
Requirements
- Warm, approachable, and genuinely enjoys working with children and families
- Strong organisation and attention to detail
- Clear communicator fluent in English (Mandarin or other languages a plus)
- Comfortable with MS Office, basic admin/scheduling software, and open to learning AI tools
- Prior admin/reception experience in healthcare, education, or service-oriented settings preferred (not essential)
- Proactive team player who can multitask in a busy environment
How to Apply
Email the following to [Confidential Information]:
- Cover letter (why you're a great fit)
- Complete resume
Learn more about us: littlemarvelstherapy.com/join-us
Only candidates residing in Singapore with valid work rights will be considered.
